Quote

DCCconcepts is delighted to announce that we are now Layout Concepts Ltd. marking the beginning of an exciting new chapter. It will create a larger, more vital structure, grow our product range, enhance our customer service and increase availability of key products for our valued customers.

 

There will of course be both continuity and change in the way we operate, so:

Our base in Settle, North Yorkshire and our core customer service and technical staff will remain and are ready to help as always

A dedicated new website is live and stock is being added throughout this week

We are moving warehousing and order fulfilment to new premises

 

> What this means for you

We are all proud to see that DCCconcepts’ 25 years of dedication to the hobby have left a lasting mark on our model railway community but it is the future that really matters in business. So along with other changes, we now have the energy and fresh vision of a young team of hobby lovers to take the business into the future with confidence.

 

Product fulfilment is now handled through TMC The Model Centre, one of the UK’s most trusted model railway retailers. This ensures reliable supply, faster access to stock, and improved service for customers in the UK and internationally.

 

We earned our reputation through intelligent design and genuine passion for the hobby. Now, our goal is to honour that legacy while investing in the next stage of our growth… So, we are looking forward to working better, together, to grow the industry we love.

All existing product ranges will continue in production and development

Lifetime warranties will be fully honoured under Layout Concepts

Technical and after-sales support remains available

Stock availability and order fulfilment will improve

New and previously developed products will be released faster

Expanded solutions for both DC and DCC modellers

 

A dedicated Layout Concepts website is now live to provide updated product information and support resources.