RMweb Premium rab Posted January 29, 2018 RMweb Premium Share Posted January 29, 2018 Having recently moved house, I have been working through a list of organisations I need to notify of my change of address. With one or two exceptions, it's been relatively straightforward until I got to H M R C. In order to inform them of my change of address, I have to register on their on line system. This registration involves, amongst other things, check with a credit agency! I know there has to be security but surely this is a check too far. Having tried twice and failed to register, I thought I would write instead. I tried googling the address for the local tax office, only to find a result saying you cannot write to or even call at the office. Surely another case of bureacracy gone mad. 1 Link to comment Share on other sites More sharing options...
APOLLO Posted January 29, 2018 Share Posted January 29, 2018 (edited) Contact tel no here (hope this works !!) https://www.gov.uk/government/organisations/hm-revenue-customs/contact/change-your-personal-details Agree they are a PITA to deal with, but I registered a while ago and the system works (for me anyway). Good lukk. Brit15 Edited January 29, 2018 by APOLLO Link to comment Share on other sites More sharing options...
Lady_Ava_Hay Posted January 29, 2018 Share Posted January 29, 2018 Changes of address have become a béte noir. This is because the first target for a identity thief is to change the address to something that does not alert the account holder to the inundation of correspondence as the thief uses your credit rating to extinction. It requires huge vigilance on the part of banks and other institutions to identify the theft. This is lacking. Usually the first warning signal is a phone call from a new tenant or landlord agent who quite clearly informs your bank that they 'have told you, now it is your problem'. I doubt that HMRC have any procedure for verifying that you are who you say you are so will make it really difficult for you so they can avoid liability for the resultant mess. Link to comment Share on other sites More sharing options...
Mike Storey Posted January 29, 2018 Share Posted January 29, 2018 Having recently moved house, I have been working through a list of organisations I need to notify of my change of address. With one or two exceptions, it's been relatively straightforward until I got to H M R C. In order to inform them of my change of address, I have to register on their on line system. This registration involves, amongst other things, check with a credit agency! I know there has to be security but surely this is a check too far. Having tried twice and failed to register, I thought I would write instead. I tried googling the address for the local tax office, only to find a result saying you cannot write to or even call at the office. Surely another case of bureacracy gone mad. That's new? I registered with them five years ago, to advise them of a change of address in France, and did not have to go through that! But I had been registered with them as an on-line user for some years previously, including whilst still in England. Perhaps that is the difference? Link to comment Share on other sites More sharing options...
RMweb Premium rab Posted January 30, 2018 Author RMweb Premium Share Posted January 30, 2018 Contact tel no here (hope this works !!) https://www.gov.uk/government/organisations/hm-revenue-customs/contact/change-your-personal-details Agree they are a PITA to deal with, but I registered a while ago and the system works (for me anyway). Good lukk. Brit15 Thanks, I'll try that one in the morning. Link to comment Share on other sites More sharing options...
Bernard Lamb Posted January 30, 2018 Share Posted January 30, 2018 I doubt that HMRC have any procedure for verifying that you are who you say you are so will make it really difficult for you so they can avoid liability for the resultant mess. But they do have a system where every time you log on you receive a phone call with a new pass number. That does ensure that your address and phone number have some relationship. Then they ask questions such as "What was you favourite book as a child?" I got told yesterday that I had provided a wrong answer and that I had three more chances before I would be zapped. Bernard Link to comment Share on other sites More sharing options...
RMweb Premium rab Posted January 30, 2018 Author RMweb Premium Share Posted January 30, 2018 Contact tel no here (hope this works !!) https://www.gov.uk/government/organisations/hm-revenue-customs/contact/change-your-personal-details Agree they are a PITA to deal with, but I registered a while ago and the system works (for me anyway). Good lukk. Brit15 Got through on that no this morning. Still a bit of a FAFF, but a lot easier than the online route. Thanks for the info. Link to comment Share on other sites More sharing options...
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