brigo Posted May 7, 2015 Share Posted May 7, 2015 While BT today reported an increase in annual profits they are sneaking through an increase for those, like me, that take advantage of their Line Rental Saver Offer. This is where you pay up front and get 12 months line rental for the price of 10, currently £169.90, which it has been since the beginning of December last year. I had an email yesterday (6th) reminding me that my renewal was due near the end of the month, to quote "Line Rental Saver costs £169.90 for 12 months of Standard Line Rental. For orders placed from 9th May the cost will be £183.48." Why the increase in 3 days time ? Searched the BT website, internet, etc, no mention of an increase, so rang BT today. Nice British lady answered. "Oh yes, they had been informed only yesterday about the increase. From May 10th the Offer was changing to only a 10% discount." I explained that as a pensioner I had budgeted for paying the Line Rental nearer the end of the month as normal, but I could not find the money in the next 2 days and it was a bit short notice and there had been no publicity. She immediately said that if I paid by my renewal date they would deduct the £13.58 increase and made a note as such on my account. Result, but I get the feeling that someone at BT knows they are out of order, but they are only making amends if you grumble. Brian G. Link to post Share on other sites More sharing options...
ZiderHead Posted May 7, 2015 Share Posted May 7, 2015 Why the increase … Simple - because customers only buying line rental from BT are subsidising their BT Sport and Broadband products for other customers. I wonder how many people realise that you can rent lines from other companies than BT? My line rental is £13 on a monthly contract (see http://www.aquiss.net/phone_line_rental.php) Still far too much for the lease and maintenance of 1/2 mile of Aluminium cable but companies are restricted by BT's wholesale pricing. Ofcom really needs to take a look at this … Link to post Share on other sites More sharing options...
Poor Old Bruce Posted May 7, 2015 Share Posted May 7, 2015 Talk Talk are hiking up their prices as well. Link to post Share on other sites More sharing options...
Bilbo Posted May 7, 2015 Share Posted May 7, 2015 Virgin did the same but gave me enough notice to allow me to pay next year in advance at the lower price. Link to post Share on other sites More sharing options...
Tase Posted May 7, 2015 Share Posted May 7, 2015 If only mobile technology existed....everytime more of the spectrum was sold off mobile companies shouted from the hilltops that each of these new technologies - 3G, 4G would make fixed line broadband redundant. Hmmm, well that hasn't happened and once again the marketing companies of these mobile providers are bleating on about 4.5G and 5G bring ultrafast wireless broadband mobile. I only have a BT fixed land line solely for the use of broadband. I really do not like paying line rental to BT and then a £47pm charge to my mobile provider. Roll on the days of superfast mobile broadband!! Link to post Share on other sites More sharing options...
gordon s Posted May 7, 2015 Share Posted May 7, 2015 Many thanks for flagging this up. Ours expired a month or so ago and I had forgotten all about it. Your post reminded me, so I've just gone on line and renewed it at £169.90. Cheers! Link to post Share on other sites More sharing options...
andyram Posted May 22, 2015 Share Posted May 22, 2015 I would never ever become a B.T customer ever again. Link to post Share on other sites More sharing options...
RMweb Gold stovepipe Posted May 22, 2015 RMweb Gold Share Posted May 22, 2015 Awful company, I have as little to do with BT as is possible. Link to post Share on other sites More sharing options...
andyram Posted May 23, 2015 Share Posted May 23, 2015 We moved into our new house a year ago and managed to escape our contract. Had we not we would still be without a land line and broadband. Link to post Share on other sites More sharing options...
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