tark61

Hi trying to fit a chip to the power car of the new Bachmann 414 instruction points to clip, note 2 extra extra screws cab end, but unable to remove clips at non dring end of car, so managed to fit a chip but when i tried replacing body found this was near imposible cab wnd will not sit leaving a 1mm gap between boody and chassis, need help am i missing something

Regards

Just spotted this, my first job was working for Mallard Models (151 London Rd Camberley) in the summer of 1978 remember his wife Stella, she was my boss and his daughters Angela and Judeth who sometimes helped out in the shop , his kits were sent all over the world, I used to put the kits together and get them ready for posting

On 01/03/2019 at 23:05, mja999 said:

Was very excited to receive a very large box containing a bumper crop of TEA models.  Looking forward to running some big, iconic, colourful trains on my layout, and pleased to find a role for the excessive number of Hornby class 60s in my collection.

 

On opening the box and checking the models I had a bit of a shock.  19 damaged models (11 with broken underframes and side parts, 8 with just damaged side parts).  Good news that  a further 15 have survived fully intact and very nice they are too.

 

Next problem is how to sort this out.  Contacted Revolution well over a week ago but no acknowledgement or response from them.  Now feeling rather stressed every time I look at this big pile of boxes containing broken models.    Has anyone else had problems of a similar nature that have not been sorted out?

Hi Can you recall were any of the damaged wagons packed on end?

17 hours ago, Ben A said:

Hi there,

 

We were at Model Rail Scotland in Glasgow last weekend, and most of this week have been busy working either abroad or on nights.

 

We're sorry the wagons arrived damaged - we will answer your email and get this sorted asap.  Obviously our customer service levels can't match those of a large shop with full time staff, but we will sort it as quickly as we can!

 

cheers

 

Ben A.

Ben I'm about to send mine back for repair, I assume i am sending them to the registered address for revolution?

Regards

Ok mine have just arrived, 13 various triple packs, picked 4 boxes at random, 4 wagons damaged!! on three the the clamps that hold the tank inplace had fallen off, one had bent brake pipework and one had the walkway slightly bowed on top of the wagon, seems quality control not good, will open the rest later this evening. shame been waiting nearly 2 and a half years.

http://www.rmweb.co.uk/community/index.php?/gallery/image/70178-img-4719/

http://www.rmweb.co.uk/community/index.php?/gallery/image/70178-img-4719/

Nice pic and layout, is there a thread on here for the layout or any more details/pics  ?

Just upladed some check out galleries Forest Gate Parkway

If not there should be one aha!

Ok check out galleries Forest Gate Parkway

Mine came this morning, very nice

Well looks like Hattons are selling them £83 quid each so a rake of 8 with postage comes out at £668!!!