Jump to content
 

damo2929

Members
  • Posts

    51
  • Joined

  • Last visited

1 Follower

Recent Profile Visitors

439 profile views

damo2929's Achievements

12

Reputation

  1. when is RMweb going to actually protect it's users by configuring a certificate and moving the site to https:// as the host is https enabled. without a cert the users passwords are at risk and we know the userbase on here are not tech savy and as such will be doing password resue. setting up https takes about 30seconds and certs can be done with lets encrypt for free, which give no reason to have it enabled, it will also prevent the unsecure banner being displayed on firefox and chrome.
  2. why do you think? for legal compliance, because I will be filing a complaint for failing to inform notice to the ico. just because you don't care doesn't mean we all don't bet your also the person that gives all there security information out on facebook. GDPR has to be complied with too because the date of the event was after 25th of may. so if you know anything about it you would know that they have the following conditions to meet. The UK Information Commissioner’s Office (ICO) defines a personal data breach as “a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data”. They highlight that “personal data breaches” can include: Access by an unauthorised third party; Deliberate or accidental action (or inaction) by a controller or processor; Sending personal data to an unintended recipient; Lost or stolen computing devices containing personal data; Unauthorised alteration of personal data; and Loss of availability of personal data. In the case of a personal data breach, the controller shall without undue delay and, where feasible, not later than 72 hours after having become aware of it. if it has our card information details then theses don't apply, however if the details are there they failed the encryption and measures. The communication to the data subject referred to in paragraph 1 shall not be required if any of the following conditions are met: the controller has implemented appropriate technical and organisational protection measures, and those measures were applied to the personal data affected by the personal data breach, in particular those that render the personal data unintelligible to any person who is not authorised to access it, such as encryption; the controller has taken subsequent measures which ensure that the high risk to the rights and freedoms of data subjects referred to in paragraph 1 is no longer likely to materialise;
  3. Dave is the site on your hosting or the developers ? if it's on yours then you will be fine as all the code available to you. if not ensure all the password for the account integration have been changed. but looking at the data for your domain data it's being resold from 1&1 by a middle man.
  4. NER and LNER variants on order.
  5. thanks for confirming they have breached the GDPR regs as I suspected they had done. do you have billing address information and card numbers on the paperwork ?
  6. got three rings of my mobile but they rung off before i could answer. thats as close as I have got, although i have gone to APC to collect my units. looking at the shipping notes there are at least 5 labels layered up on top of one another, so god knows where they been round the country.
  7. not a problem Dave, I had faith in your producing and delivering my units, your customer service has always been top par and always communicated the status of the projects effectively, and your a great chap to talk too. The people on her who like doing personal attacks are unlikely to have pre-ordered anyways, I look forward to seeing the cad.
  8. mine have arrived as per communicated :-) well done rails. as usual well packed. the cars look amazing.
  9. I will just tell my NHS customers that the 999 service being down is not important and that they should stop playing with the phones and grow up. or government digital services are down oh well. these is no difference between these and this they are still customers so from my perspective customer service is import even if it's not for you. so I expect the same level of detail and care I have to show to my customers.
  10. no I want them to talk to me and treat me as a customer. I know they have dispatched mine and just posted it to any random address I have the consignment numbers, the contractor posting them is working on behalf of the museum and as such is responsible. we are contracted with the museum as customers they need to communicate with the customer out of basic respect for the customer. after all I have been triyng to sort out there delivery assignment mess since Friday now. with call back promises and somebody will be in touch and nothing just radio silence. because if I just took £600 from you you would shouting fraudser or going to the policy saying I mugged you so yeah I have a grip thanks
  11. tired contacting locomotion to find out what the address they are currently sending them too and promised a call back. yet to happen the the NRM are handling customer comms very badly for a customer focused company. by now I would have thought they would have emailed everybody, mailing lists with an update isn't hard. recalling all the deliveries out should have also happened but that also doesn't seam to have happened and I have concerns that a GDPR breach has occurred with my name address and contact details going to a party that just sent it anywhere. if I haven't had contact from them in the next 24 hours and ringing the CC company to have my money pulled back and if more of us did that we would soon get a proper communication and actions taken as the CC companies pulling 100's or orders would hurt.
  12. for me less speed more haste check and check again as we been waiting 3 years whats a few days in getting them to the right places. after all I would rather have correct 1st time than all the hassle of what am currently doing.
  13. I have asked APC to hold because they can't rereoute as am not customer. they said they will try but it's out on the van already but would contact driver to see if he's deleivered yet if not to hold and return then to depot. nobody is in a locomotion that normally deals with it but the lass on the in museum shop is doing her best to help after I said this is £600 worth going adrift with the APC. so hopefully they will be rerouted. am hoping enough has been done to prevent the falling into unknown hands.
  14. I can't calm down the have posted mine to the wrong address, it's attention to detail on the orders I never asked it to go where they posted them. why have billing address and delivery if you just use billing address from 2015 even when one was provided updated in june? it's not quicker they messed up big time.
×
×
  • Create New...