Toftwood

Hi Brian, although I have not been on RMweb for quite a while, ( got dischuffed as it seemed every time I logged it had been changed and fiddled with) I have followed your Deneside build. Glad to see it in RM today. It looks really good. my own build ‘Cullerbay and Marden Road’ is coming along slowly, but I post mainly on its own FB page and that of Great Eastern Models Recommends page. once again well done, really nice. regards Pete

Thanks for that David. Very kind of you. Peter.

Hi, you say you found the fault/short in your point. I have a short somewhere which has had me stumped for ages. Maybe if you could point(!) out where the fault was with a photo or diagram I could at least check my dozen Tortoise motors. I am usually fairly good with wiring but this has going crackers. thanks Pete

David, a question if I may from a novice at renumbering and ultimately weathering my loco’s. I have just renamed/numbered my new Hornby A2/3 Sun Castle to 60511 Airborne, with Heaton shed plate. When you give a coat of ‘Clear’ do you use just one coat or as many as required to get the shine you want? Would you then weather after or before ‘Clear ‘ application?

I think there is a slight misunderstanding here, I was in the process of returning the loco to the dealer as defective goods which is the correct thing to do as the contract is with them not Hornby. If it wasn’t for the off chance post on the Hornby FB page and the subsequent correspondence, the loco would have been returned to the dealer who offered either a replacement (leaving them to dispose of a shoddy item and me with the possibility of them not having any more stock) or a full refund. The fact that Hornby became involved has meant that I get a correct item, the dealer is not out of pocket or left with a useless item to be returned (?) to Hornby at their cost and Hornby have become aware of a serious problem on one of their production lines. Pete

As the contract is with the supplying dealer, I was about to return my A2/2 to them but as I said in a previous post Hornby picked up on some Facebook chatter and so I am now waiting for return details from Hornby and for a replacement. So praise for Hornby for a quick solution. Regardless whether this just a rogue batch or not if you accept a faulty model how are Hornby (or other manufacturers) going to identify and rectify the problem? This is an important launch for them especially with the A2/3 on the horizon they will want to know that is correct before release. Pete

Thanks, I don’t feel it’s Hornby’s fault as once the model has been signed off for production half way round the world, it’s down to the company production line and shoddy workmanship/product control. Hornby in U.K. can’t then check every box , they have to trust those in China. Unfortunately in this case that trust seems to be about to be broken. Pete

We shall see... Pete

The Head of Brand no less has promised a 100% correct model. Pete

I have posted above about the state of my A2/2. Hornby have been in contact after some Facebook postings and they are going to replace with a new example. regards Pete

Thought I would give an update on the saga of my example. Suffice it to say Hornby became involved after some Facebook chatter. An email was requested which I sent . I received a reply from Head of Brand and as a result the matter is being passed to the customer services to arrange a ‘100% correct’ replacement. She did say in the email that they were aware of some with similar faults. So a good result. I look forward to the A2/3 when it comes out, hopefully soon. Pete

Lucky you, this is however the first ‘reject’ I have ever had with ‘new’ stock from the major manufacturers. I just hope there is a good one out there and the A2/3 Sun Castle arrives in good condition. Pete

This is mine. note the gap on the front footplate under the frame, the motion etc the works plate is derisable. Pete

Send it back, as I am doing with mine. Pete