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Baggie

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Posts posted by Baggie

  1. My Viridian version just arrived Down Under from Rainbow Railways. A very tidy model, glad I purchased. Strangely the smart outer card box is perfect, but the inner plastic tray is broken, two horns loose in the wrapper and the fitted coupling is snapped clean off.  Doesn't really feel that the model could rattle around within tray and the outer box, so maybe a problem at the factory?

    • Friendly/supportive 1
  2. 9 minutes ago, Bucoops said:

    Of course the "proper" solution would be to buy sound fitted ones in the first place but sometimes either you need to spread the cost, or you change your mind and decide to go DCC sound later on so just having the ability to buy the decoder and speaker is most helpful :)

    DCC Sound 37027 is as rare as hens teeth for us down under. I cannot find anyone willing to send one overseas...

     

    • Friendly/supportive 1
  3. Hello,

     

    I paid my deposit for the APT using my Lloyds Visa Debit card, which I had written off long ago.

    But last night I spent about an hour on the Lloyds Bank contact us messenger service via the banking app, and they have come to the conclusion that I can now dispute the payment.

     

    I'm not getting my hope up, but if you don't ask...

     

    They said:

     

    The last things I need to advise you of, with regard to this dispute, are: 

     

    Disputes email - DebitCardDisputes@lloydsbanking.com (where you will send evidence)

     

    You disputes ref - X-XXXXXXX

     

    You have 14 days to submit the evidence to us.

     

    It takes us 5 working days to review evidence once it is received.

     

    If further information is required,  we'll be in touch

     

    Following the investigation, if we are able to pay a refund it will be paid directly into your account

     

    Ensure you add the above disputes reference to the "subject line" of any email you send us.

     

     

    EVIDENCE NEEDED:

     

    covering letter detailing the circumstances of the purchase and the reason for the dispute

    AND

    Copies of any documentation that evidence their contact with the retailer, including any invoices.

     

    AND

     

    An email from the retailer

    OR

    A screenshot from the retailer's website

    OR

    Details from the Insolvency service.

  4. I'm hoping that with some gentle persuasion the IT guy will do the right thing and hand over the files and passwords. It sounds like it's all ready to go and it's not like he can sell the product elsewhere. Fingers crossed for you Dave

  5. Hi All,

    Ive got 20 kits 75% done, but due to a host of issues not had any time, or the energy to do the rest.

     

    Do any of you have access to a 3d printer, if so, would anyone be interested in the models STL files, if so drop me a line.  In the meantime, I will plod on.

     

    Regards

     

    Paul

    Hey Paul,

     

    I have a kit on order, but appreciate creating these kits has become quite a burden on you. I would still like the kit, and happy to wait as long as it takes. But I also totally understand if you wish to pull the plug. I wouldn't want to see you out of pocket. Is it possible for you to get the missing 25% of the kits made for you, so that you can complete and sell the kits yourself?

     

    Best wishes Jon

  6. Having returned my 31270 with cracked chassis during August, I got an email last week saying it had been fixed and was on its way back to me, however they have discovered there is a fault with the decoder. Who knows what happened to it, but I know it was ok when it left here! :O I'm just hoping I get a new body and get sent the old. There would be great a opportunity to do a scrap yard scene! :no:

  7. Hi,

    I've just found this thread

    I have only used Rails once, but never again. I was out looking to buy the Bachmann Class 150 Dynamis set. Living here in Australia, its all about postage costs, so I requested postage quotes from a few retailers, and in the case of Rails, I put in an order through their website, as it states during the check out procedure: "We want to give you the best value for money for your postage so we will hold your order and contact you with the best price.". Well a few days passed, and then I noticed they had taken some money from my account, so asked them what was going on. They replied saying my order would be with me shortly. They had gone ahead with the order, using a courier service which cost £53.14 just for the shipping. I was, and still am very unhappy with them. All they said was that they were 'not sure what went wrong'

    They will never get the chance to do that again with me! :angry:

    Jon

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