Exactly how old is the decoder, Keith? You can find out using the following:
Version Number
Version Number CV 7
When major bug fixes or upgrades are done to the software in the decoder the version number is updated. For troubleshooting tech support representatives at TCS may ask for the version number which can be read out of CV 7.
Date Code
Month Programmed
CV 250
Day Programmed
CV 251
Year Programmed
CV 252
Each decoder that is programmed has the date it is programmed stored in CV’s 250, 251, and 252. If you contact TCS with a software related glitch or concern reading out the date code can help us identify when your decoder was made and more succinctly diagnose the problem.