Regularity

That's the South of England for you.... Northern services have "Shut the door - or were you born in a barn?"

Cos may passengers are not as bright as a broken light bulb maybe?

May customers be reminded that mouthing off at our station staff over any operating issue will no help the situation. These members of staff are often less well informed than you are due to our rubbish communication channels and the fact that there is little integration.