Lady Jane

Good luck, guys! 

 

Thanks guys - although I can't take any credit as I'm laid up currently after some surgery! John (the boss) and the team no doubt are managing better without me interfering.....

Not at all, we miss you!

I should have added to my previous post that my order ( N Gauge this time) consisted of 1 loco & 8 wagons which saved my around 15% when the free postage is taken in to consideration, compared with other retailers

Glad they arrived in good time

Welcome to the Forum Lady Jane, happy de-lurk!

Thanking you muchly, kind Sir

Today is a brand new day. Let’s hope the gentleman in question has a better day today than yesterday too. Onward and upwards.

One of our staff had a customer on the phone today who was being deliberately awkward - there's no need for such behaviour. He wouldn't give his name - well if we're going to send you something we need to address it.....as well as your card needs the name for the transaction too........#sigh# I suspect these folk have no intention of making a purchase, just enjoy a bit of trolling. Oddly he didn't ask for Peco bullhead.........LOL

Thankfully we have many, many wonderful and pleasant customers too!