Two posts in a row above, one from Blandford and one from Boris, have pulled up the issue of paid staff seemingly taking more out of a railway than they are giving. As someone who isn't involved in running a railway day to day, what has changed in the last decade to bring in the need for more "staff"?
I am involved in a different heritage transport world which requires high regulation and specialist skills but still is hugely dependant on/ run by volunteers