ColinG121

On 23/02/2021 at 17:53, dibber25 said:

The problem with going direct to Rapido is that Model Rail is the commissioner of this product. Rapido UK was not involved at all. We at Model Rail need to know if there are faulty models, and to keep track of how many, and what the faults are. There may be significant cost implications for Model Rail and we also need to be able to assess the extent of the problem. There is no address for technical problems because the models are commissioned and progressed by the editorial team. At the present time, we are 'out of the loop' with regard to the particular problem with your model and when we are discussing future products that's not a good position to be in. I appreciate that Rapido staff are very approachable but this is a Model Rail product, made for us by Rapido, and it was bought from Model Rail. We may well need to seek technical advice from Rapido but we have channels for doing that. If a model is defective, it should be returned to Kernow MRC for replacement. (CJL)

It looks like I'm having the same problems with this model as others. On DC it runs poorly at slow speeds (as though the gear are grinding) but better in reverse. On DCC when fitted with a Zimo sound decoder it keeps stopping and then re-starting. I returned the first model to Kernow and they swiftly replaced it but the new one seems to do the same thing. Kernow has raised this with Model Rail and I have e-mailed them direct but to date with no response. 

I installed a Zimo decoder in a Bachmann 4MT 2-6-4T loco. It is hard wired in as the socket was removed to make space for the speaker. Initially ran fine. 

Then after a derailment it suddenly stopped working. The sound still works but when I attempt to start it to move it immediately sounds as though it is running at full speed but there is no movement. I have tried re-setting the decoder using CV8 to 8 but no change. 

Any ideas?