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Owen Edis

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    Olivia's Trains

    in Model Shop Guide

    Posted

    On 30/10/2018 at 08:08, richscylla said:

    I popped up to Sheffield last week. I was on a little model shop pilgrimage, visiting Gee Dee, Olivia's, Rails, Digitrains, Tennants and Hereford Model Centre. I had the idea that it would be good to buy SOMETHING from all of them.

    To support them mainly, but also I was after a lot of bits and pieces. It didn't have to be big, but just something. And I did, from controllers, rolling stock, locos to pots of paint and plastikard. The only shop I didn't get anything from was Olivia's. When I went into the shop I was firstly amazed by the amount of stock they had in cabinets. And it was so organised, I really liked it. Nothing had prices on which was a little frustrating - having to ask each time I was interested in something became a little bothersome to me, and I'm sure the young lady behind the counter. That was certainly a reason I didn't buy anything. The second was when I did get prices, they were very high. I know lots (all?) of the models are custom re-sprays and/or DCC Sound fitted, but I just found the prices were very high. But mostly I din't buy because I didn't really feel welcome there. There was so many staff members, I must have seen 5 or 6 different people and no one said hello when I came in, and it wasn't until I'd been in there quite a while did anyone say hello and explain a little about the shop. Maybe it was an off day for the staff, but it just didn't feel great being in there and compared to all the other shops I went to over the few days (where the staff all welcomed me, engaged with me, and ultimately ended up selling to me) it fell along way short. 

     

    Was I just unlucky or is this the norm?

    They seem to be very busy. My main concern is traceability from lack of formal paperwork 

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