73c Posted March 27, 2016 Share Posted March 27, 2016 Hi all I've just upgraded my laptop from windows 7 to 10 but I am unable to log in from it, just reports username/password incorrect. No problems using my pc. Can anyone help please Link to post Share on other sites More sharing options...
DonB Posted March 28, 2016 Share Posted March 28, 2016 Recently loaded Widows 10 on my Acer laptop. (prior to installing on this computer, just to see what I'm letting myself in for ! with only a 2hour battery the Laptop doesn't get a lot of use.... a poor buy) No problem logging into Rmweb using Chrome Link to post Share on other sites More sharing options...
johnb Posted March 28, 2016 Share Posted March 28, 2016 No problem using Firefox on Windows 10. That's how I'm posting this. John Link to post Share on other sites More sharing options...
Andy Y Posted March 28, 2016 Share Posted March 28, 2016 Try and clear RMweb's cookies from your browser (I assume it's Edge or IE 11) and try to login again. This can happen when you've had a browser update. Link to post Share on other sites More sharing options...
RMweb Gold D9020 Nimbus Posted March 28, 2016 RMweb Gold Share Posted March 28, 2016 I've had no problems accessing RMWeb with Edge in W10. Link to post Share on other sites More sharing options...
73c Posted March 28, 2016 Author Share Posted March 28, 2016 Hi Andy Cleared cookies and passwords, restarted but still no luck. Will keep trying Link to post Share on other sites More sharing options...
73c Posted March 30, 2016 Author Share Posted March 30, 2016 After another 2 days of trying various fixes, still not able to log in on my laptop, so I'll just stick to using my pc Link to post Share on other sites More sharing options...
RMweb Gold beast66606 Posted March 30, 2016 RMweb Gold Share Posted March 30, 2016 Try typing your user id and then password into notepad so you can confirm you are typing what you think you're typing, copy and paste them into the login screen and see if that works. Link to post Share on other sites More sharing options...
73c Posted March 30, 2016 Author Share Posted March 30, 2016 I'll give it a go n let you know, worth a try Link to post Share on other sites More sharing options...
Rob McM Posted April 10, 2022 Share Posted April 10, 2022 I have struggled for some weeks to log in, however, reusing tbe 'forgot password' facility I eventually received an email inviting me to set password. Sid this and, currently, I'm back in! Link to post Share on other sites More sharing options...
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