60800 Posted March 13, 2022 Share Posted March 13, 2022 (edited) Hi all, I'm not sure if it is just me having this problem, but I cannot order from the new Locomotion models website because it blocks the verified by visa service for my card. The new website is also extremely unfriendly for mobile users, with odd sizes for some pages and a feature whereby it's very difficult to scroll down pages as a single click anywhere near a product image whilst trying to scroll takes you to it's page. Is anyone else having these problems? Cheers, 60800 Edited March 13, 2022 by 60800 Link to post Share on other sites More sharing options...
Les1952 Posted March 13, 2022 Share Posted March 13, 2022 Worse- browser can't find it and no redirect update.... Les Link to post Share on other sites More sharing options...
60800 Posted March 13, 2022 Author Share Posted March 13, 2022 @Les1952 Oh dear, that is bad Cheers, 60800 Link to post Share on other sites More sharing options...
Moderators AY Mod Posted March 13, 2022 Moderators Share Posted March 13, 2022 38 minutes ago, Les1952 said: Worse- browser can't find it and no redirect update.... Les Working ok here on multiple devices. 1 Link to post Share on other sites More sharing options...
RMweb Gold Bucoops Posted March 13, 2022 RMweb Gold Share Posted March 13, 2022 2 hours ago, 60800 said: Hi all, I'm not sure if it is just me having this problem, but I cannot order from the new Locomotion models website because it blocks the verified by visa service for my card. The new website is also extremely unfriendly for mobile users, with odd sizes for some pages and a feature whereby it's very difficult to scroll down pages as a single click anywhere near a product image whilst trying to scroll takes you to it's page. Is anyone else having these problems? Cheers, 60800 Quite a few sites seem to have hit trouble with these new payment card checks. I say new, they've been know about for maybe a couple of years but they only seem to have become compulsory very recently. Link to post Share on other sites More sharing options...
Philip Jackson Posted March 13, 2022 Share Posted March 13, 2022 it seems this has started early: https://www.mylondon.news/news/uk-world-news/shoppers-warned-debit-credit-cards-23372278 1 Link to post Share on other sites More sharing options...
60800 Posted March 14, 2022 Author Share Posted March 14, 2022 The easy option it would seem is for a PayPal payment option to be added Link to post Share on other sites More sharing options...
RMweb Gold Roy Langridge Posted March 14, 2022 RMweb Gold Share Posted March 14, 2022 10 hours ago, Bucoops said: Quite a few sites seem to have hit trouble with these new payment card checks. I say new, they've been know about for maybe a couple of years but they only seem to have become compulsory very recently. Compulsory from today although it seemed many credit card companies made it mandatory over the weekend. Over the weekend I would say that only half of the sites that the family and I tried to order from worked. Going to be a bad day for business today... Roy Link to post Share on other sites More sharing options...
RMweb Premium rab Posted March 14, 2022 RMweb Premium Share Posted March 14, 2022 https://www.rmweb.co.uk/community/index.php?/topic/170746-new-credit-card-protocols-online/ Under discussion here Link to post Share on other sites More sharing options...
Tom Mackie SMG Posted March 14, 2022 Share Posted March 14, 2022 Hi All, Thank you for flagging this and we will have a look into this asap with our developers on the payment system and also issues some have encountered with the redirect to the new site. Thanks Tom 1 1 Link to post Share on other sites More sharing options...
beancounter Posted March 18, 2022 Share Posted March 18, 2022 I am still having problems with this today, and cannot get through on the phone either Link to post Share on other sites More sharing options...
60800 Posted March 18, 2022 Author Share Posted March 18, 2022 45 minutes ago, beancounter said: I am still having problems with this today, and cannot get through on the phone either Which browser are you using? I had issues with Google Chrome before this new stuff came in, so i'd suggest trying to use edge, safari or Firefox - I use the latter. Cheers, 60800 Link to post Share on other sites More sharing options...
Steamport Southport Posted March 18, 2022 Share Posted March 18, 2022 I expect it more to be with the new banking rules rather than browser problems. I had a purchase declined by Hattons. I've now got to go to the bank and sort out my banking details. Jason Link to post Share on other sites More sharing options...
beancounter Posted March 18, 2022 Share Posted March 18, 2022 59 minutes ago, 60800 said: Which browser are you using? I had issues with Google Chrome before this new stuff came in, so i'd suggest trying to use edge, safari or Firefox - I use the latter. Cheers, 60800 have tried Chrome and Firefox with no success 1 Link to post Share on other sites More sharing options...
RMweb Gold D9020 Nimbus Posted March 18, 2022 RMweb Gold Share Posted March 18, 2022 I've encountered difficulties on some sites when a code is asked for and I've found it difficult or impossible to type it in on an iPad using Safari as the virtual keyboard doesn't come up as it should. Nowadays my bank (Lloyds) offers using the mobile banking app instead — much simpler. Link to post Share on other sites More sharing options...
Tom Mackie SMG Posted March 18, 2022 Share Posted March 18, 2022 Hello, apologies that people are still having issues getting payments through we are working with our developer and payment provide to navigate through the issues since the payment updates at the weekend. All of the team are at Ally Pally setting up for the model show this weekend please email us at queries-locomotionmodels@locomotion.org.uk and pick up orders and contact to take payment over the phone. Cheers Tom Link to post Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now