Kit7148 Posted May 24, 2022 Share Posted May 24, 2022 Just wondering if anyone else has fallen foul of accurscale and partially payment method for one of their new deltics. I placed an order paid a deposit and signed an onerous agreement to pay the balance by instalments. Without warning they cancelled the contract and said the deposit would be refunded (still waiting!). It turns out that there was insufficient time to complete the instalments prior to delivery. The next day they updated their website to this effect ie after I had placed my order. Accurascale now deny that a contract was in place and have not honoured my order. There customer service has left me with a despondent taste and I gave yo say I'm not impressed with them which bus a shame as I was excited by their plans. Has anyone else had this problem with them? My main gripe is that the locomotive was not reserved for me and their complete detail of a contract being in place. Any thoughts please? Link to post Share on other sites More sharing options...
Moderators AY Mod Posted May 24, 2022 Moderators Share Posted May 24, 2022 Posted in the wrong area. You would be better sending a PM to @Accurascale Fran or at least post in the correct topic. Link to post Share on other sites More sharing options...
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