RMweb Gold cambo74 Posted May 15, 2017 RMweb Gold Share Posted May 15, 2017 Hi there - website is being updated i believe - but you can download a free catalogue and order by phone. I did last wednesday and the paint arrived by friday - great service. Ben Link to post Share on other sites More sharing options...
RMweb Gold Re6/6 Posted May 20, 2017 RMweb Gold Share Posted May 20, 2017 A temporary site now operating. http://www.phoenix-paints.co.uk/ Link to post Share on other sites More sharing options...
RMweb Gold TheSignalEngineer Posted May 20, 2017 RMweb Gold Share Posted May 20, 2017 A temporary site now operating. http://www.phoenix-paints.co.uk/ I'm getting a warning from the antivirus from the site Link to post Share on other sites More sharing options...
RMweb Gold 57xx Posted May 21, 2017 RMweb Gold Share Posted May 21, 2017 I'm getting a warning from the antivirus from the site What specifically did it warn about? It's coming up fine for me (using Kaspersky antivirus). Link to post Share on other sites More sharing options...
RMweb Gold TheSignalEngineer Posted May 21, 2017 RMweb Gold Share Posted May 21, 2017 What specifically did it warn about? It's coming up fine for me (using Kaspersky antivirus). Site report shows Not tried it on my laptop which is running Kaspersky Link to post Share on other sites More sharing options...
RMweb Premium Andy Hayter Posted May 21, 2017 RMweb Premium Share Posted May 21, 2017 I too am getting a warning - Dr. Web security systems. I suspect the new web site and its authentication certificate do not match - not an unknown problem. Link to post Share on other sites More sharing options...
South Central Posted May 21, 2017 Share Posted May 21, 2017 I should have added sooner, but I did indeed telephone my order through to Phoenix and my paint arrived two days later. Very happy customer, looking forward to the return of the website though Link to post Share on other sites More sharing options...
RMweb Gold 57xx Posted May 23, 2017 RMweb Gold Share Posted May 23, 2017 I too am getting a warning - Dr. Web security systems. I suspect the new web site and its authentication certificate do not match - not an unknown problem. It's using http, not https, so there is no SSL certificate. Maybe Mcafee is flagging that fact, in association with it being listed as an "online shopping". Link to post Share on other sites More sharing options...
Jol Wilkinson Posted June 1, 2017 Share Posted June 1, 2017 The new Phoenix Precision Paints website is now "live". I can access in my pc and a iPad, but not on my Android tablet, although that may be peculiar to my own Samsung. https://www.phoenix-paints.co.uk/ Link to post Share on other sites More sharing options...
RMweb Premium Siberian Snooper Posted June 1, 2017 RMweb Premium Share Posted June 1, 2017 The new Phoenix Precision Paints website is now "live". I can access in my pc and a iPad, but not on my Android tablet, although that may be peculiar to my own Samsung. https://www.phoenix-paints.co.uk/ No problem on my Samsung android tablet. Except that the Churchward loco kits don't appear to be available yet. Link to post Share on other sites More sharing options...
N15class Posted June 1, 2017 Share Posted June 1, 2017 There seems to nothing on there apart from paint. Link to post Share on other sites More sharing options...
Jol Wilkinson Posted June 1, 2017 Share Posted June 1, 2017 There seems to nothing on there apart from paint. Hi Peter, the Carrs stuff is on there but the kits section does seem rather empty. I spoke with Chris Stapleton at Railex and, IIRC, he said the 7mm DMR kits are available. Perhaps it is just that they haven't got around to adding them yet. Jol Link to post Share on other sites More sharing options...
RMweb Premium polybear Posted June 1, 2017 RMweb Premium Share Posted June 1, 2017 I spoke with Chris Stapleton at Railex and, IIRC, he said the 7mm DMR kits are available. Perhaps it is just that they haven't got around to adding them yet. Jol I recall talking to Mike Russell (aka DMR, prior to selling it on the Pheonix) at the Peterborough BRM exhibition some years ago - he'd designed a Beyer Garrett kit; all (all?) that remained was to write the instructions. It would be great if this kit saw the light of day, but I've a feeling it never will Brian Link to post Share on other sites More sharing options...
Jol Wilkinson Posted June 1, 2017 Share Posted June 1, 2017 I recall talking to Mike Russell (aka DMR, prior to selling it on the Pheonix) at the Peterborough BRM exhibition some years ago - he'd designed a Beyer Garrett kit; all (all?) that remained was to write the instructions. It would be great if this kit saw the light of day, but I've a feeling it never will Brian Brian I guess that'll depend on how far he got with it. While I can see PPP getting the kits the took over back into production eventually, I don't feel it's likely they will complete unfinished projects or add anything new. Link to post Share on other sites More sharing options...
RMweb Gold Re6/6 Posted June 1, 2017 RMweb Gold Share Posted June 1, 2017 Sadly no mention of NNK that l could see. Perhaps later........? Link to post Share on other sites More sharing options...
RMweb Premium Daddyman Posted March 5, 2019 RMweb Premium Share Posted March 5, 2019 (edited) Cautionary tale: I recently ordered some liquids from Precision and opted to use the "cheaper" courier service that they offer - £5 instead of £7 or so. Now, Precision clearly say on the website that they accept no responsibility for this courier, and won't reimburse customers for any loss, so I was forewarned. Anyway, I went ahead and placed the order on a Saturday and was informed it had been dispatched on the Monday. I heard nothing more until Saturday morning when the post man rang my doorbell to tell me that a parcel addressed to me had been sitting outside a house with the same number as mine but a few streets away; it had been there for a few days apparently. So not only had the couriers not delivered it to the right address, they'd left it out in the street in full view of passersby. I've emailed Precision to tell them but, needless to say, not received a reply. My reason for posting here is firstly to warn people off using this service (the clue is in the name: Low Cost Couriers), but also to ask if anyone knows whether Precision have a leg to stand on: isn't the law of the land that the seller is responsible for goods until they're delivered - even if companies often try to persuade customers otherwise? Edited March 5, 2019 by Daddyman 2 Link to post Share on other sites More sharing options...
Butler Henderson Posted March 5, 2019 Share Posted March 5, 2019 (edited) Section 28 of the Consumer Rights Act 2015 (ignoring issues concerning public auctions) relates to the delivery of goods and applies to any sales contract. "Unless the trader and the consumer have agreed otherwise, the contract is to be treated as including a term that the trader must deliver the goods to the consumer" http://www.legislation.gov.uk/ukpga/2015/15/section/28/enacted Edited March 5, 2019 by Butler Henderson Link to post Share on other sites More sharing options...
RMweb Premium Daddyman Posted March 5, 2019 RMweb Premium Share Posted March 5, 2019 Thanks! That might be their get-around then - that customers are forced to agree to accept PP's T&Cs if they opt to use this courier. Link to post Share on other sites More sharing options...
Jol Wilkinson Posted March 5, 2019 Share Posted March 5, 2019 One of the downsides of online ordering is the question of reliable delivery and significant extra cost. We have consistently had items delivered by couriers to a similar nearby address about 200 yards away. The best was notified by email as delivered and signed for, when it had been left outside the backdoor of the occasionally inhabited second home. Link to post Share on other sites More sharing options...
RMweb Gold sjp23480 Posted March 5, 2019 RMweb Gold Share Posted March 5, 2019 I placed an order at the weekend so will see what happens! Link to post Share on other sites More sharing options...
RMweb Premium Daddyman Posted March 6, 2019 RMweb Premium Share Posted March 6, 2019 With the cheapo courier? Should be with you by now - PP are actually good at quick dispatch. I'd go around all the local streets and visit houses with the same number as yours if I were you! But if your house is called Dunroaming I don't fancy your chances.... Link to post Share on other sites More sharing options...
Steamport Southport Posted March 6, 2019 Share Posted March 6, 2019 Did you actually get it in the end? If so I would just put it down as a bad experience and not use that courier as an option again. I would also politely tell Phoenix (preferably not by email) as I'm pretty sure they would want to know that the courier they are using is unreliable. If you are after Phoenix Paints and not wanting to use Phoenix due to the courier issue, Peters Spares sell most of the range. Jason Link to post Share on other sites More sharing options...
RMweb Premium Daddyman Posted March 6, 2019 RMweb Premium Share Posted March 6, 2019 Thanks, but PS only sell small tins and charge £7.99 delivery. I got the delivery, yes - fortunately the occupier hadn't noticed the package on their doorstep for 3 or 4 days, nor had any light-fingered passerby. Link to post Share on other sites More sharing options...
Steamport Southport Posted March 6, 2019 Share Posted March 6, 2019 At least you got it. It wouldn't have survived five minutes by mine. I remember when we were getting replacement windows. I told the bloke half a dozen times to lock his van. "It'll be alright I never lock it". Half an hour later his van was gone along with thousands of pounds worth of windows, doors and tools. I would have liked to have seen him explain that to his boss and the police. Jason 1 Link to post Share on other sites More sharing options...
Nicktoix Posted March 6, 2019 Share Posted March 6, 2019 Can someone name these unreliable couriers? Nick Link to post Share on other sites More sharing options...
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