Dropped Hattons an e-mail to see if they had any complaints, the answer was no, however here is another part of the response.
"Ordinarily, I would suggest that you simply return the faulty model for a
replacement, but unfortunately, this model is already sold-out and discontinued,
so we do not have any more of these models available".
I can either return for refund or send to Bachmann for repairs.
LJC