DCB Posted February 17, 2020 Share Posted February 17, 2020 (edited) Hoping someone can help. My main computer is an Acer V5 Notebook which has run AnyRail for years on windows 10. Quite suddenly it has become difficult and then impossible to load. You click on the shortcut, blue lettering Anyrail version 6, something appears floating over thedesk top and then after about 10 seconds it disappears. The icon is on the taskbar but it has not loaded. Its infuriating. Currently I am trying to down load an older version. My older Acer runs XP and has Anyrail 5 I think and it runs fine, its just that the old laptop has a broken case and no cooling fan anymore so its not a great piece of kit to use. Any suggestions re the ghostly half loading greatfully received. Edited February 17, 2020 by DavidCBroad Link to post Share on other sites More sharing options...
Marcus-Jay Posted February 17, 2020 Share Posted February 17, 2020 Hi David, First thing. Back up your work. Then check its backed up. Try running AnyRail as an administrator - right click on the AnyRail icon and the option should be in the list. This will give the application a few extra permissions to write files. Uninstall AnyRail - Go find the email with the licence and registration details, you'll need that later. Go to the start menu and type uninstall - you should see and option for 'add or remove programs'. Select this and use it to remove AnyRail from your machine. This should get rid of anything to do with the AnyRail aplicaiton on the computer drive. Feel free, if you are comfortable, to check "C:\Program Files (x86)" for an AnyRail folder and delete it. Then reinstall the program. AnyRail is currently on Version 6.2xxx. See if that helps. 1 Link to post Share on other sites More sharing options...
RMweb Gold Harlequin Posted February 17, 2020 RMweb Gold Share Posted February 17, 2020 Perhaps AnyRail's window position has just got messed up? Try this: After running it, click on the icon (to make sure it's got keyboard focus), then type Alt+Space, then hit X. If the window was hiding somewhere that should make it visible by maximising it. 1 Link to post Share on other sites More sharing options...
BWsTrains Posted February 17, 2020 Share Posted February 17, 2020 Anyrail have released 2 or 3 updates in recent times. I was sent a file to look at a few weeks ago and it wouldn't open because my version was too old. Checked then updated it to latest at that time 6.26.1; just checked now and it pushed thru another update, this time to v6.27.0 which seems to be working fine. As others suggested, sometimes easiest is to uninstall / reinstall to remove potential conflicts. Colin 1 Link to post Share on other sites More sharing options...
Damo666 Posted February 17, 2020 Share Posted February 17, 2020 6 hours ago, DavidCBroad said: You click on the shortcut, blue lettering Anyrail version 6, something appears floating over thedesk top and then after about 10 seconds it disappears. The icon is on the taskbar but it has not loaded. Could you have been using a 2nd monitor that last time you used AnyRail, and your laptop has positioned AnyRail on the extended screen thinking that the 2nd monitor is still attached? If it is on the Taskbar, then: Hover (don't click) the mouse over the icon on the taskbar When the thumbnail appears again hover the cursor on the thumbnail Then Right-Click on the thumbnail Select the 'MOVE' command and the errant window will now be positioned where your cursor is. Move the programme to your laptop screen. Hope this is the solution for you. 1 Link to post Share on other sites More sharing options...
KeithMacdonald Posted February 19, 2020 Share Posted February 19, 2020 @DavidCBroad What Damo666 just said, plus check Task Manager to see if AnyRail is running but not visible. Task Manager will appear as a menu option when you press Ctrl-Alt-Del. 1 Link to post Share on other sites More sharing options...
DCB Posted February 20, 2020 Author Share Posted February 20, 2020 I have re loaded AnyRail a couple of times with no improvement but succeeded in loading the old unsupported AnyRail 5 so I will use that for the forseeable. Thanks to everyone for your suggestions. 1 Link to post Share on other sites More sharing options...
RMweb Gold Geep7 Posted February 26, 2020 RMweb Gold Share Posted February 26, 2020 I happened to be looking through the FAQs on Anyrail's website last night (as you do), and noticed that there is a suggestion to hold down the Shift key and then try launching the program. Apparently it forces the program to reset itself and then it should launch. It probably makes the program wipe its internal cache. 1 1 Link to post Share on other sites More sharing options...
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