Modelmaster - bereavement

[Metr0Land]

I received this email which was on a general circulation so hope they won't mind me repeating it here in case anyone is awaiting orders:

 

 

10th November 2015


As many of you know, MODELMASTER UK is a family business, run by Jim
and Elspeth Grindlay, and my brother-in-law Iain Young. I do all of
the design and planning work, Elspeth ably dispatches all of your
orders, and Iain designed and maintained our websites and managed our
servers.

With deep regret I have to tell you that Iain died after six weeks in
hospital with a serious, terminal illness, a loss to us both
personally and professionally.

During the past few weeks our time in the office was severely
curtailed, and orders for replacement decals and etchings have been
unavoidably delayed. We will not be back in our office until this
coming Friday, and will then endeavour to return to normal as soon as
possible, but there have been delays in completing and dispatching
orders so please bear with us.

New items (which arrived two weeks ago) will be packed and listed
shortly, and more new and replacement nameplates will be in place by
the end of November, with all new decals being available by the end
of December.

IMPORTANT - Until I can find somebody to properly maintain our
websites, certain information cannot be updated - I just do not have
the specialised knowledge necessary to do it. One of these items we
cannot access is emails being sent to modelmasteruk@aol.com. Emails
sent here are
in unreadable code, and have been for weeks. If you have to email us
(phone is better - please!), then email to modelmasterprotx@aol.com,
but bear in mind it will take at least a few days to get a reply,
because our main priority just now is sending orders out.

Regards

Jim Grindlay
MODELMASTER UK