windyrij Posted August 5, 2016 Share Posted August 5, 2016 I rang Digitrains recently about upgrading decoder chips. Jeremy was very helpful with advice, and I purchased a couple of chips, which were delivered very quickly. One of them was faulty, so I phoned Jeremy, and he said they would replace it, no argy-bargy or questions. A replacement arrived 2 days after posting the defective one back. Now that is good service! They may not be as cheap as the box-shifters, but their service and experience are worth a lot. I'll use them again. John 1 Link to post Share on other sites More sharing options...
The Black Hat Posted October 24, 2016 Share Posted October 24, 2016 Excellent advice and demonstration of sugar cube speaker. Brilliant service. I will be ordering from them soon, as having a house move at the moment. Thanks - will be in touch! Link to post Share on other sites More sharing options...
RMweb Gold colin penfold Posted March 3, 2018 RMweb Gold Share Posted March 3, 2018 I'd just like to say what an excellent business this is. As a DCC newbie i have met Jeremy at a couple of exhibitions and asked several silly questions via email as well. All queries are met with professional helpful informative responses. Prices are good, orders are dealt with promptly. I am currently testing their after sales service due to my own ineptitude and that is very good too. If you're new to DCC I recommend Digitrains No connection other than satisfied repeat customer. Link to post Share on other sites More sharing options...
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