Oh, gosh, I hadn't even realised I'd typed in BOLD text, for chrissake. Yes, of course it's supposed to be aggressive, but for heavens sake, what a lot of fuss about nothing. I was just concerned that my order had been "recognised", and a simple 30second response would have alleviated my worries. Yes, we know the man has a "stressful" fulltime job - well so do I - but either he wants to run a small business or he doesn't. Surely it's only courtesy to reply - I sent the order and money over 4 weeks ago, so am understandably worried that he could have even gone out of business.
And thanks for the positive replies.