Chris I’m sorry if I sounded unhelpful and critical, I was only concerned at not being about to get any response, even to a query as to whether my order had arrived. Clearly there is a problem as others have now confirmed and having learned that all is well of this I’m happy to wait. That was all I needed to know.
However there is clearly an issue with my query being considered as a complaint that the service is not “by return”. This was not my intention and I hoped that my acknowledgement to it being run by volunteers in their spare time would have prevented that thought. Clearly I did not make it clear enough and for that I apologize.
How I thought in my defence I ought to point out in regard to the comment “The only solution to this is to get more volunteers to produce items or do other jobs in the supply chain. And that means people like you.”
I did write to the shop some months ago and offer to help with any stage of the production, assembly, checking or packing or any other issue that might help. The response sadly was total silence.
Oli
