I have not seen any criticism of delivery promises on this subject yet but,unfortunately, I think I am going to be the first. I ordered mine 18 months ago, a 6 foot OO version, and paid my 50% deposit at that time, as required by the company. So well over £500 which I paid has been in the company's coffers for all that time. My order number is less than 30 so clearly I was one of the first to order. I get the newsletter and the most recent indication was I might hope for May or June delivery. I was at the Ally Pally show and listened as a prospective customer asked when delivery might be expected if he ordered within a few days. The owner told him about 6 weeks. I was really tempted to talk to him as he walked away and enlighten him as to my experience and let him decide if he would get his within the promised time. I chose not to do so but I did speak to the owner and was promised I would get mine around June or so.
That deadline has come and gone and now we are told if you don't have your layout set up and ready to have the product installed you will have to wait. I can appreciate that this is so club's with working layouts can use it a lot and report back on any problems which can then be engineered out. I am currently not in a position to have it installed but was when I ordered it. If I did not still want what is clearly a well engineered, innovative and unique product I promise you I would have cancelled my order and demanded my money back a long time ago.
I despair because I seriously doubt if mine is going to arrive before the end of the year. As time goes on I try to remain positive but often get very angry. I imagine I am not alone.