whistler

I bought one of the 73s at the Manchester show last Saturday and the cab lights are both permanently illuminated, I emailed Dapol and they claim this is how they were made to run !!!!! Has anyone else experienced this ? If anyone has a solution, simple that doesn't involve soldering etc please advise me. I also have the issue with the headcode panel lighting in the opposite direction to travel, I'll try to change this using Dapol's website instructions.

I've just received my replacement Western from Kernow and it still wobbles. It's their limited edition weathered one. How do I cure it without spending another £10 sending it back to them and not getting any return postage refunded ? I must say that I am disappointed that 2 out of 2 suffer the same problem.

Generally I'm pleased with my purchases and as I own a considerable number of locos over 1000 I can tell the difference between a good one and a not so good one. I recently purchased 2 blue and 1 green 22 which have to be weathered to improve that awful colour they came in and I have 2 Westerns. One runs like a dream but the second shakes like a jelly on a plate and stalls over every set of points. This one I've return to Kernow costing over £10 in postage, I doubt I'll see that expense refunded. I feel that the cost of locos today does make this an expensive hobby, so if there is a problem with an item them it should be returned, first to illustrate the issue to the manufacturer and secondly to avoid the expense of repairing locos to the customer. Finally I agree with many on here in that quality control should be carried out at source and not by the customer but also some do escape the net, which is when a manufacturer must excel in customer service and not become critical as I'm sure most don't want or in reality deserve negative reviews as most models are fine.

I feel the blue of the 22 isn't correct and looks completely out of place compared to other diesels. Does anyone else see this ?