I think it was your laid-back West Country attitude to operating :-)
Previously we had been very focused on keeping things moving for the public but htis time we had the confidence to be a little more relaxed about things. The difference on the layout was subtle, just taking a breath or two between movements and allowing time for Nigel's skilled modelling speak for itself, but the difference to me as an operator was profound, perhaps because I had time to enjoy operating it. Hopefully the public picked up on that too.