bourneagain

Should you encounter problems next time you require a discounted ticket I would use the email address above and they will be able to assist you. I had a problem similar to yours a few years ago and it was resolved in a couple of days after sending the email.

Sorry, if I`m mistaken, but the way that you have described the method you brought your ticket was direct from the Ticket Factory web site.

If this is correct, then can I suggest that the next time you go through the British Railway Modelling web site, which will in a couple of menu steps take you through to their Show page.

If you book your ticket from that site, it will take you to the Ticket Factory wed page in a slightly different format, where the promo box is clearly shown above the full price ticket prices.

After you have entered the promo code, you then get taken to the discounted ticket price web page.

Should you encounter any further problems then best to send an email to exhibit@warnersgroup.co.uk who will be able to assist you.

Hope this helps and enjoy the show.

2 questions- Did you enter the promo code P19 prefixed your subs number into the promo box before starting the ordering process?

And you are a hard copy subscriber, as digital subscribers don`t get the subscriber discount?   

11 hours ago, chrisf said:

One bad point - there were some tools on sale here and there, with a particularly fine array of paint brushes on one stand, but once again there was no-one like Squires or Eileens to provide the wherewithal.  If this show has any pretensions to being up among the leaders this is an omission that needs to be rectified, and soon. 

 

Chris

This was brought up here last year.

I made the posting that Squires don`t appear to attend any magazine organised shows. There was a reply stating that it could be due to costs, but nothing could be more expensive than their attendance at Warley. If due to a clash of dates is the reason that they couldn’t appear here, but to my knowledge they have never appeared at any of the 3 BRM Shows since their inception.

Or it could be as simple as they have never been asked to attend.

10 hours ago, melmerby said:

You gave the impression you just turn up and present your ticket and go straight in!

I always have an advance ticket but still face a long queue to get in when I arrive around 8:45-9:00

The same system was in place to get into the exhibition at the Swindon Steam Museum. 20mins to get into that exhibition

2 hours ago, The Stationmaster said:

Surely if your CC company refunds your money you no longer have any claim against a company which has gone into receivership therefore you should receive nothing via that route.

Should any monies become available, these would be paid to your respective CC Companies as they are now a creditor of that company and not returned to you.

As this crowd-funding business is becoming more popular way of raising money for various causes or schemes, I wonder how long it will be until the CC Companies will be trying to exclude these from their Section 75 payments when things similar this scheme go wrong and the Companies are going bust.

They would consider these schemes to be very high risk, that they have no control over, nor any input into the viability of the scheme and could end up paying out large sums of money especially if all the participates paid into it on their credit cards.

I for one, wherever possible pay for items that have a total cost of over £100 on my credit card to ensure that I would have a reasonable chance to reclaim my money if things go wrong.  

9 hours ago, Captain Kernow said:

Yes, we do and make absolutely no apology whatsoever for doing so!

 

So I was correct in my assumption that there are still those who don`t have a mobile phone or an email address, which is fair enough.

The point I was making was directed at those who won`t be aware of this restriction at the time of paying by card, then stand at the ticket desk, holding up the queue while they insist that they be given a receipt for their transaction.

David

Thanks for your reply  

I believe that it would be a good idea to have that information posted predominantly outside the entrance informing those Patrons wishing to pay by card that there will be no printed receipts being issued, to stop any arguments of those “few” who want a receipt but don’t have either an email account or a mobile phone! Yes, I`m afraid they still do exist.

I assume that you will be having 2 ticket desks, if so, I would strongly advise that one be allocated for payment of cash only, while the other for cards and cash. That was one of the problems at Spalding, their 2 ticket desks were taking both cards and cash and it was taking the card payments that was the main cause of the long queues and I believe they were able to print off their receipts. By having to take mobile or email details for those card paying Patrons who require a receipt, will just add up to even more delays at the ticket desks.

On 10/12/2018 at 10:10, David Bigcheeseplant said:

We hopefully we be able to take card payments for entry at the stadium desk for ticket sales on the vitage bus this will remain cash only.

What time will the Railex ticket desk be open from?

I mentioned this, as from past experience, tickets that are being purchased via a card take far longer to issue, meaning there will be a much longer queue to get in. At Spalding last year, they decided to take cards, I arrived as usual, an hour after opening time and would normally walk almost straight in, but this year, I could believe just how long the queue was and it was a good 30mins before I got in, not good if it`s raining!

Maybe a good case to buy an advance ticket?      

1 hour ago, Geoff Endacott said:

 

You can catch up with him at Trainwest this coming weekend.

 

Geoff Endacott

Geoff

Will his contact details be shown in your programme, as this was the original problem?

Although I can`t help you with the contact phone details, this Trader has been around for a number of years.

Have you tried to contact Warner Exhibitions for the phone number?

Warners must take some of the blame for your predicament by not insisting that all Traders attending their shows must have at least a contact phone number to be displayed in the show guide.

The one area of improvement for this year’s event was the amount of available seating that was provided. I was especially impressed by the rows of tables and chairs along the corridor leading to the Palm Court; a first, I believe? Although there`s been many comments (inc mine) re rucksacks, there has not been any adverse comments about the lack of seating, as has been in past years.

On 24/03/2019 at 07:37, jetmorgan said:

On the subject of rucksacks, I didn't seem to be too much trouble there with them....there were a few that were quite large and the people having them on their backs seemed to have forgotten they were there. The problem I found were the couple of people I came across walking around with large suitcases on wheels.

 

 

Perhaps a solution to the ongoing saga of these large rucksacks that there should be a maximum size of rucksack allowed inside the venue. Only those rucksacks that is able to pass through a fixed cut-out slot on a display stand outside the venue, similar to that found by an airport check-in desk, will be allowed inside the venue. All those found to be oversized would have to be left in a specially provided cloakroom outside.

As for some of these bags on trolleys, should they be banned altogether as they could constitute a tripping hazard? 

On 26/02/2019 at 09:32, jetmorgan said:

Personally my transport recommendation would be to leave the car at home and take the train. If you book rail tickets now you can get 2 singles for a total of £55 (Leicester to Alexandra Palace with 2 changes) and you would probably spend that in fuel and parking charges, and don't get caught out with the Low Emission Zone. A friend of mine got caught out with that when coming to London.  He thought his car derived van would be okay as he thought it was only large vans and lorries and he got charged the £100. Also less stressful getting a train driver to do all the driving...you can sit back, relax and watch the world go by.

A word of note,

The London Congestion Charge Zone is only in force from Monday – Friday (inside the A501). For the Low Emission Zone, if you go onto the TfL website, there is a facility where you can enter your vehicle reg number to check if you would be liable for any charges. Most of the charges apply to lorries, vans, mini buses,  and some pre 2002 vehicles, but on the whole cars are exempt. There is currently no charge to park at Ally Pally and for all the years it’s been held there, it will be a first if all the parking spaces were taken. In fact they have increased the number of spaces in recent years. Except for the Ice Skating Venue, there is no other event taking place.

18 minutes ago, Phil Parker said:

Rampant capitalism? Yes, but that's the way the country works. Come the revolution there will be stale cheese sandwiches for all costing 50p each. And every layout will be a OO model of Coventry.

 

 

Will this be life after BREXIT??

If you don`t mind a 5min walk just around the corner, there is a cafe in ASDA (eg 12 item breakfast for a fiver - upto 12o/c) or there is a McDonald’s a bit further on. Alternatively, at the far end of the car park there is Whitby`s Fish and Chip Takeaway and Restaurant, with normal prices.

Remember, as a condition of hire for this type of venue, it comes with the catering supplied, it won`t allow the hirer to provide their own facilities, unlike many smaller exhibitions in school buildings and some leisure centres etc. And probably on race days they won`t allow you to bring your own food and drink in either.

According to the Met Office forecast, there is going to be quite a gale blowing on Saturday and have issued an Amber Warning. May cause problems with road and rail travel?

On 04/02/2019 at 17:44, itsthegman said:

Hmmmmm,

 

Tried L19 and my customer ref no 9xxxxx not valid then tried L19 and service user number 9xxxxx still no joy.

 

Is it because I subscribed quarterly by DD and the opening offer was five issues for £5?.

 

The ticket website is not too good.

 

So how do I get tickets?.

 

Yours hopefully.

 

G.

If you still have a problem

From the BRM Shows web page –

For any booking queries please contact exhibit@warnersgroup.co.uk - This is monitored daily Monday-Friday, and your message will be picked up directly by the exhibitions department.

I`ve used this service before with great success.

17 minutes ago, John M Upton said:

It is time to book my ticket.  Can someone please remind me what I have to do to get the BRM Subscriber discount?  Just tried it on that Ticket Factory site, put my sub number in the Promo Code box and it didn't like it.

Its L19 followed by your subs number, it does work as I have just tried it.

Remember that you ONLY get the discount if you are a hard copy subscriber, digital subscribers don’t qualify. You will have to put their ticket insurance into your basket before you can proceed to payment, but this can be removed before you actually authorise the payment, so you only pay for your tickets.

On 10/17/2018 at 11:23 PM, Andy Y said:

Does anyone know what happens in 2020-21 when the congestion charges are in force ????????????
 
See here for info on the scheme:   https://www.london.gov.uk/press-releases/mayoral/ultra-low-emission-zone-to-expand

 

The most relevant bit...

Drivers within the expanded zone using non-compliant vehicles will pay a daily ULEZ charge of £12.50, 24 hours a day, 365 days a year. These include:
• motorbikes that do not meet Euro 3 standards
• petrol cars and vans that do not meet Euro 4 standards (roughly the equivalent to not being more than fifteen years old for cars in 2021)
• diesel cars and vans that do not meet Euro 6 standards (roughly the equivalent to not being more than six years old for cars in 2021)


Flippantly it could be said that's lower than the NEC's 'on the day' parking charge, people will either have compliant vehicles or not and they'll have to pay the charge or not. I would say a greater percentage of visitors come to the NEC by car than Ally Pally.

 

 

Additionally that would come into effect inside the North and South Circular Roads from 25 October 2021 so it has no bearing on visitors to the 2019/2020/2021 shows.

I`ve just read a report in today’s London Evening Standard (online) that there are now plans by the Ally Pally Trust to charge for car parking, probably commencing from 2020, to help towards its upkeep. This, together with the proposed congestion charges for older vehicles may well put end this historic venue being used for our and other exhibitions, as these additional costs will make it become too expensive to attend.

I used the following system to fit the turntable into my baseboard although it was for an 00 gauge the same method applies.

I drew 2 circles; 1 being the minimum radius to fit the turntable into and the other being slightly larger, this was the maximum radius that wouldn’t show outside the turntable ring. Providing I kept my cut within those 2 limits, I was assured that my turntable would drop into the baseboard hole, without it being a tight fit, for easier future removal.

Where do you recommend parking then when visiting the exhibition by car.

I know where NOT to park, in the Stevenage Leisure Park on the far side of the Station.

It is only for those using the various facilities within the Leisure Park. It is privately owned with CCTV and you will receive a PCN if you are caught parking your vehicle there and then leaving the Leisure Park to go across the Station Bridge to the Venue opposite where the exhibition is being held.  For the last 2 years since this exhibition has been held there I have seen quite a number of vehicles with the dreaded yellow tickets affix to their window screens.

YOU HAVE BEEN WARNED!

I also thought the show was really good, although it would have been nice to have had a major trader for bits and pieces such as Squires in attendance. The Bournemouth layout was superb and every time I looked there were huge crowds at the barrier. With the space in the isles being so wide there was never any problem of being squashed. The only thing SWMBO said to me was that with all the space in the main hall there could have been more seating for those that wanted to rest their feet. Some years ago there were bench seats for people to do this, so perhaps that could be looked at. Anyway, roll on next year!

I`ve often thought it strange that a company such as Squires Tools has never been in attendance at any of the Warner arranged shows. Is it that they have never been invited or they don`t on principal attend these type of magazine sponsored exhibitions, as they didn’t attend the recent Hornby Magazine show either.

Look for the East of England Showground signs off the A1 Steve; you'll find it with no problems.

 

Pboro_aerial.jpg

 

Have a good trip.

You can also return back to the A1 Southbound by the same route, but turning right - sign posted ALWALTON – into Orundle Road, through the Village passing the Cuckoo PH. It’s not sign posted A1 to deter vehicles from using this route!

The National Festival of Railway Modelling next year will be over the weekend 7th & 8th December 2019.  Looking forward to seeing you all next week.

May it continue to be so