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moonshinerunner

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Posts posted by moonshinerunner

    New Hornby Rocket

    in Hornby

    Posted

    On 29/02/2020 at 00:47, Hroth said:

     

    I never got a Triang one (or the Hornby repeat for that matter), but I do have the steam one, though I keep kicking myself for not getting a couple of the coaches at the time!  The steam one hasn't been run for years, I've not even checked it to see if the gas container has split...  Never mind.

     

     

    A similar problem to that which occurred to the Titfield Thunderbolt after the brake test......

     

    Don't worry, I just bought a new steel gas tank for mine and it had its maiden run today, I love live steam. Never had one before, so still learning to make sure the track is clicked together.

    New Hornby Rocket

    in Hornby

    Posted

    It looks like I am another one who was caught by Hattons. I pre ordered back on the 8th of January when Hattens sent out the email. Then on the 14th when I noticed my order was cancelled so I contacted them and I have an email that said, 

    Hello

    Thank you for your email,

     

    This item is now sold out to preorders which means our full allocation we will be receiving from Hornby will go straight to our preorders. Your order is included in this so you will receive one and there's nothing to worry about.

     

    I hope this clarifies matters for you but if you have any further questions then please feel free to contact us.

     

    Kind Regards,

    Michael Robinson
    Deal Manager
    Pre-Owned Team

    Hatton's Model Railways
    17 Montague Road
    Widnes
    WA8 8FZ
    0151 733 3655

    Appreciate this response · View thread history

    BUT THIS MORNING WHEN I CHECKED MY EMAILS

    No name signed at the bottom.

    This is an automatic notification to inform you that order number IOPA4742671 has been cancelled from our systems, and we will not attempt to process this again.

    The following items were in your order:
    "1 * Hornby R3809 Stephenson's Rocket 0-2-2 train pack with three Liverpool and Manchester Railway 4 wheel coaches - Hornby Centenary limited edition - Sold out on Pre Order @ £189.99 each http://www.hattons.co.uk/stockdetail.aspx?SID=513716


    Reasons for cancellation include:

    Duplication of order on system
    Non-processing of card payment
    Customer request to cancel order

    If you still wish to order these items, you will need to place another order via our websites or over the telephone.

    Regards

    Hatton's Model Railways
    17 Montague Road
    Widnes
    WA8 8FZ
    0151 733 3655
    http://www.hattons.co.uk
    Telephone lines manned Monday - Saturday 7:30am - 6pm Sun 9am-5pm
    Store open Monday - Sunday 9am - 5pm

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