Jonboy

You have just spent 20 minutes covincing me what a good quality reliable product this is. Why are you trying to sell me an extra warranty? Did you tell porkies?

ive done the same, told them when i first got in dont try and sell me a warentee, chose the cooker then they tried the sales spiel so i just walked out without completing the sale

Had something similar in Oak Furnitureland a while ago, a shame as we do like their stuff. Stood firm against the assistant who suddenly suggested the previously excellent product might well fall apart after a year.

Concluded these dreadful people are probably on commission for the guarantees they flog, one way for businesses to make back the margins they've had to reduce with our oversupplied retail sector.