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37pits

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Posts posted by 37pits

  1. I was a bit cheesed off after waiting years to get some weathered examples to find (after internet access problems) on the 6th January 2018 that I had received an email giving me 2 weeks to confirm if I still wanted them. They did offer a £5 reduction if I replied before 31/12/2017 but after that they would assume I didn't want them no lee way for any circumstances preventing access to their communication -we wait years they give us 2 weeks not good customer service from a Company who are normally top drawer at customer service

  2. just placed another order for some Bachmann coaches  last Sunday over the net, received email confirming item was being prepared for posting, then email stating it had been posted, received Wednesday (royal mail 2nd class - my choice). Excellent service again

  3. Placed an order with Kernow over their website late on 13 January 2010, received e-mail on 14 January that order had been despatched, good old royal mail delivered on 15 January 2010. Well done & thanks for superb all round service :icon_thumbsup2:

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