RJL

Try and have a bit of empathy though, mate. The team have had to update the site in any case as it was struggling and had gaping security holes. They are trying to get the functionality of the site back to what it was so that people can continue to enjoy it, so to then have a barrage of angry messages and users complaining whilst they are working on it, and have been doing so pretty much all day every day for the last 5 days, that kind of thing hurts.

What I mean is, put yourself in their shoes. It's been a really stressful time to get the site updated and back online, there are hundreds of issues still to sort, lots of people have contributed to an FAQ thread to explain why this has happened and how to use the new site.

I'm not sure if you have had a look at the FAQ but I hope you understand why your comment 'why fix it if it isn't broken' could come across as just a teeny bit antagonistic?