Hi all,
What are the experiences with a shipment from Germany at the moment??
I ordered something in February from a big online retailer for N-gauge, and with all the items together it was a bigger order so in terms of total value over the level they would have to raise the tax for HMRC (I think, unless this is done per item, as they are all below the value individually)
They send it out via UPS and after a bit of too and throwing with UPS/HMRC it got released. Now UPS was struggling with the paperwork I think and to my surprise they (as in UPS) send me an invoice to levy taxes and customs-charges about 1.5 months after it was delivered.
I guess the problem here was the invoice send with as its not showing any VAT, just a total sum....which unfortunately includes German MwST... Did try and contact them, but they just bluntly answered - costums charges, not our problem.
Kind Regards
Robert