RMweb Premium Dominion Posted January 10, 2020 RMweb Premium Share Posted January 10, 2020 I ordered some components just before Christmas and received them in Canada earlier this week. Thank you Phil. Link to post Share on other sites More sharing options...
Pete 75C Posted January 16, 2020 Share Posted January 16, 2020 I haven't used C&L for quite some time, since well before the "changeover". Can anyone give me some idea of the usual waiting time for two small items (sleepers & fishplates) shown as "in stock"? Just wondering whether to settle down for the long haul and get on with something else in the meantime. Thanks. Link to post Share on other sites More sharing options...
gordon s Posted January 16, 2020 Share Posted January 16, 2020 https://www.rmweb.co.uk/community/index.php?/topic/112517-cl-finescale/&do=findComment&comment=3762125 I suspect it may depend if there are shows on, but my sleeper strips turned up in 48 hours... 1 Link to post Share on other sites More sharing options...
hayfield Posted January 16, 2020 Share Posted January 16, 2020 45 minutes ago, Pete 75C said: I haven't used C&L for quite some time, since well before the "changeover". Can anyone give me some idea of the usual waiting time for two small items (sleepers & fishplates) shown as "in stock"? Just wondering whether to settle down for the long haul and get on with something else in the meantime. Thanks. Phil was at a show over the weekend (and helped out Dave at Roxey Mouldings by taking part of the Roxey stand, as Dave could not attend at the last moment), I doubt if he was in a position to do anything until Tuesday at the earliest. Link to post Share on other sites More sharing options...
RMweb Premium 47137 Posted March 10, 2020 RMweb Premium Share Posted March 10, 2020 On 11/05/2019 at 10:41, hayfield said: I thought I would let others reply as I am not familiar with Cobalt motors As Jol has stated its a universal design from N/2mm scale to at least 7mm scale, as a hole range of pre-drilled pairs of holes have been drilled on to the copperclad tiebar. The carrier has 2 screw holes drilled through it to attach it to the base board The idea is to drill two holes through the base board adjacent to the tips of the switch rails of sufficient diameter to throw the switch fully I would then open the holes out to accept two thin tubes rather than wire, which you then can fit a L shaped piece of wire which is soldered to each switch blade (allowing the blade to rotate in the tube You then fit your point motor to the base board in the most convenient position (this could be some distance away) and fit a wire from the point motor to the unit You do not even need a point motor as it will work equally well with any wire in the tube method Its a modern day twist on the early P4 turnout activating units, with a universal gauge pre-drilled under baseboard tiebar, how its activated is up to the builder, quite neat but quite large for added strength, but does away with the above board tiebars Hi John, I have one of these tiebar units, bought from you at Ally Pally last year to rebuild a home-made turnout where one point blade keeps falling off the copperclad tiebar. My unit was supplied with one 2-inch length of fairly soft wire. The wording on the C&L website is a bit difficult to interpret but it implies there might be two or even three lengths of wire: "CARRIER PLATE TWO LENGTHS OF SPRUNG STEEL WIRE , 0.5 MM NICKLE SILVER WIRE" https://www.clfinescale.co.uk/online-store/POINT-UNIVERSAL-OPERATING-SWITCH-BLADE-BAR-p128941015 Please, could you post a sketch or photo showing how the lengths of tube and L-shaped wire might be arranged? I am guessing the tube goes horizontally along the web of the rail but I'm not at all sure. Or indeed a photo of a completed installation, ideally for one of the 4mm scale gauges. Many thanks. - Richard. Link to post Share on other sites More sharing options...
hayfield Posted March 10, 2020 Share Posted March 10, 2020 Richard I have just sent a PM with my phone number on it easier to chat it through The C&L units are designed to go under the baseboard, the under board tiebar (for want of a better description) has lots of pilot holes driller for gauges from N to 0 gauges. The simple method is You drill the hole in the tiebar to fit the diameter of the wire you are using, Each wire should be a L shape, the length of the long bit has to be long enough to go vertically downwards through the baseboard into the unit, the short bit of the L should be between 3 & 5mm long, this wire is soldered to the switch rail It will be easier to fit if the short horizontal wire is bent slightly into the switch blade 1 Link to post Share on other sites More sharing options...
hayfield Posted April 9, 2020 Share Posted April 9, 2020 New 4mm scale 2 bolt chairs now in stock https://www.clfinescale.co.uk/ Now with 10 standard chairs, 2 bridge chairs, 2 J chairs and 2 fishplates per sprue (350 chair packs with 2 fishplates https://www.clfinescale.co.uk/online-store/2-BOLT-CHAIRS-X-350-NEW-14-Chair-Sprue-plus-2-Fish-plates-10-Standard-chairs-2-L1-Chairs-2-S1J-Chairs-Rail-Joint-2-Fish-plates-p127998896 1 Link to post Share on other sites More sharing options...
clarkea1 Posted August 13, 2020 Share Posted August 13, 2020 Afternoon all, Has anyone had a delivery from C&L recently? I placed an order on 30th July, paid same day by bank transfer (following instructions on their website). Now I appreciate things can take a while, particularly at the moment, but having logged on to the website to check the order status, I see it is still "Awaiting Payment". This clearly isn't the case, but I'm getting concerned that I can't seem to raise them on the phone or via email either...... I'm sure I'm worrying about nothing, but the order was the best part of £70 and I'd like to know that all is well.... Cheers Alastair Link to post Share on other sites More sharing options...
RMweb Gold martin_wynne Posted August 13, 2020 RMweb Gold Share Posted August 13, 2020 On the web site now: Information and Updates Thursday, August 13, 2020 Un-expect out of office I found myself on fools errand this morning which resulted me not being available on the phone I am back now. Phil Link to post Share on other sites More sharing options...
hayfield Posted August 13, 2020 Share Posted August 13, 2020 1 hour ago, clarkea1 said: Afternoon all, Has anyone had a delivery from C&L recently? I placed an order on 30th July, paid same day by bank transfer (following instructions on their website). Now I appreciate things can take a while, particularly at the moment, but having logged on to the website to check the order status, I see it is still "Awaiting Payment". This clearly isn't the case, but I'm getting concerned that I can't seem to raise them on the phone or via email either...... I'm sure I'm worrying about nothing, but the order was the best part of £70 and I'd like to know that all is well.... Cheers Alastair Alastair Phil has his own way of doing things, give him a call as he might have missed that you have paid for it Also he only posts on Thursdays, he has an arrangement to have a "Covid safe" arrangement at his local Post Office when taking parcels in Link to post Share on other sites More sharing options...
clarkea1 Posted August 13, 2020 Share Posted August 13, 2020 5 minutes ago, hayfield said: Alastair Phil has his own way of doing things, give him a call as he might have missed that you have paid for it Also he only posts on Thursdays, he has an arrangement to have a "Covid safe" arrangement at his local Post Office when taking parcels in Thanks John. I'll give him a call on Monday then as I appear to have missed the boat for this week according to the opening times on the website. I was concerned as, having missed me paying for it, he's missed the follow up emails too. At least it sounds like all is well at C&L which is the main thing. Cheers Alastair Link to post Share on other sites More sharing options...
hayfield Posted August 13, 2020 Share Posted August 13, 2020 2 minutes ago, clarkea1 said: Thanks John. I'll give him a call on Monday then as I appear to have missed the boat for this week according to the opening times on the website. I was concerned as, having missed me paying for it, he's missed the follow up emails too. At least it sounds like all is well at C&L which is the main thing. Cheers Alastair Alastair PM me with your details and I will phone Phil. He is going on holiday later in the month so get things sorted before he goes away. Phil is fine, he popped in to see me just over a week ago on his way to both the injection molders and his tool maker. Link to post Share on other sites More sharing options...
Kier Hardy Posted October 29, 2020 Share Posted October 29, 2020 On 13/08/2020 at 15:32, clarkea1 said: Afternoon all, Has anyone had a delivery from C&L recently? I placed an order on 30th July, paid same day by bank transfer (following instructions on their website). Now I appreciate things can take a while, particularly at the moment, but having logged on to the website to check the order status, I see it is still "Awaiting Payment". This clearly isn't the case, but I'm getting concerned that I can't seem to raise them on the phone or via email either...... I'm sure I'm worrying about nothing, but the order was the best part of £70 and I'd like to know that all is well.... Cheers Alastair Alastair, Did you get your order delivered after all? I've also placed an order and have heard nothing.... maybe still on holiday, so I'll give it a bit longer. Cheers, Kier Link to post Share on other sites More sharing options...
hayfield Posted October 29, 2020 Share Posted October 29, 2020 Kier Have you tried phoning Phil, sometimes he misses emails and he does ask customers to phone him Link to post Share on other sites More sharing options...
Kier Hardy Posted October 29, 2020 Share Posted October 29, 2020 1 hour ago, hayfield said: Kier Have you tried phoning Phil, sometimes he misses emails and he does ask customers to phone him Called a couple of weeks ago and left a message, but all calls this week result in a message saying service is full, perhaps indicating they haven't been accessed recently. I hope all's well at C&L Towers. Link to post Share on other sites More sharing options...
hayfield Posted October 29, 2020 Share Posted October 29, 2020 Phone between 10 am and 2pm Mon,Tues, Thur & Fri. Wednesdays 2pm to 7pm Other times used to assemble orders Link to post Share on other sites More sharing options...
clarkea1 Posted November 2, 2020 Share Posted November 2, 2020 On 29/10/2020 at 17:31, Kier Hardy said: Alastair, Did you get your order delivered after all? I've also placed an order and have heard nothing.... maybe still on holiday, so I'll give it a bit longer. Cheers, Kier Hi Kier, Yes I did get the order, thanks to Hayfield for his help with it. Cheers Alastair Link to post Share on other sites More sharing options...
B15nac Posted November 28, 2020 Share Posted November 28, 2020 Hi Does c&l finescale have a email address? I ordered some sleepers off the website about a month ago an paid via bank transfer but they have not arrived yet? Kind regards Neil Link to post Share on other sites More sharing options...
RMweb Gold martin_wynne Posted November 28, 2020 RMweb Gold Share Posted November 28, 2020 20 minutes ago, B15nac said: Does c&l finescale have a email address? Hi Neil, You can send an email via this web page: https://www.clfinescale.co.uk/contact-us However, the general consensus is that the best way to get service is to phone. Martin. 1 Link to post Share on other sites More sharing options...
hayfield Posted November 29, 2020 Share Posted November 29, 2020 12 hours ago, B15nac said: Hi Does c&l finescale have a email address? I ordered some sleepers off the website about a month ago an paid via bank transfer but they have not arrived yet? Kind regards Neil Phil in his ordering instructions asks for UK buyers to phone and pay via the phone, bank transfer is intended for overseas ordering On the front page both the telephone answering hours and phone numbers are clearly shown, plus a very big button "CONTACT ME" try pressing it The one consistent reply going through this thread is. 1 Phil is easy to contact and deal with on the phone. Strangely enough it works 2 Phil takes his time answering emails, where most issues arrive 3 Customers get results when they phone Phil, Phil is on his own and is very busy, limits the time he is available so he can run his business for the benefit of all. Link to post Share on other sites More sharing options...
B15nac Posted November 29, 2020 Share Posted November 29, 2020 22 minutes ago, hayfield said: Phil in his ordering instructions asks for UK buyers to phone and pay via the phone, bank transfer is intended for overseas ordering On the front page both the telephone answering hours and phone numbers are clearly shown, plus a very big button "CONTACT ME" try pressing it The one consistent reply going through this thread is. 1 Phil is easy to contact and deal with on the phone. Strangely enough it works 2 Phil takes his time answering emails, where most issues arrive 3 Customers get results when they phone Phil, Phil is on his own and is very busy, limits the time he is available so he can run his business for the benefit of all. Hi I've tried the Contact me button an sent a messages an I've not had a reply so I just wondered if he had a actual email address. I'm not having a pop I just asked a question. With the hours I work it's all but impossible to ring him so I was just trying this route first. Sorry if it's offended anyone. Kind regards Neil Link to post Share on other sites More sharing options...
hayfield Posted November 29, 2020 Share Posted November 29, 2020 3 minutes ago, B15nac said: Hi I've tried the Contact me button an sent a messages an I've not had a reply so I just wondered if he had a actual email address. I'm not having a pop I just asked a question. With the hours I work it's all but impossible to ring him so I was just trying this route first. Sorry if it's offended anyone. Kind regards Neil But as this thread has constantly said, Phil is not very reliable in replying to emails, the reason he publishes his phone number at the top of the page and not his email, is he has difficulties with emails !!! Link to post Share on other sites More sharing options...
B15nac Posted November 29, 2020 Share Posted November 29, 2020 Just now, hayfield said: But as this thread has constantly said, Phil is not very reliable in replying to emails, the reason he publishes his phone number at the top of the page and not his email, is he has difficulties with emails !!! OK thanks for your help sorry again. Regards Neil Link to post Share on other sites More sharing options...
RMweb Gold GWR57xx Posted February 22, 2021 RMweb Gold Share Posted February 22, 2021 (edited) Cryptic message on C&L's website today: I was looking because I recently ordered and just received a 7mm turnout kit with new rail profile but old chairs, which are a very loose fit and are only plain and slide chairs, no bridge. Not impressed, I was expecting the new chairs. Anyway, I hope he is ok and I wish him all the best with his move. Edited February 11 by GWR57xx restore images Link to post Share on other sites More sharing options...
hayfield Posted February 22, 2021 Share Posted February 22, 2021 2 hours ago, GWR57xx said: Cryptic message on C&L's website today: I was looking because I recently ordered and just received a 7mm turnout kit with new rail profile but old chairs, which are a very loose fit and are only plain and slide chairs, no bridge. Not impressed, I was expecting the new chairs. Anyway, I hope he is ok and I wish him all the best with his move. If you ordered the new chairs return them for the correct ones, however if you ordered and paid for the older style ones I am certain Phil will sort things out if he knows about it 1 Link to post Share on other sites More sharing options...
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