54Strat Posted August 18, 2011 Share Posted August 18, 2011 Hi, Not one to really post in the Hornby forum, being an N gauger and all, but recently I had cause to request some spares for an Airfix kit. Two days after the initial online request, the spares arrived through the post at no charge and with no postage charge. Now I know it was an Airfix kit but technically it's under the Hornby umbrella, but I just had to tell someone as this is astounding customer service. Well done. Paul Link to post Share on other sites More sharing options...
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