Guest baldrick25 Posted September 23, 2011 Share Posted September 23, 2011 I had an occasion to contact Hornby for a couple of small spares by telephone, Hornby responded with a small parcel, with the assemblies, Free of charge, well packed , and more than was expected. Top marks to Hornby for Top, 100% customer service. Thanks if anyone from Hornby is reading this.. Link to post Share on other sites More sharing options...
'CHARD Posted September 23, 2011 Share Posted September 23, 2011 I think that, in the prevailing climate surrounding the big 'H' at the moment, this individual posting provides a beacon that might - if sufficient people take notice - steer the nay-sayers back to a common sense position regarding Hornby's commitment to its customer values. Well done for sharing this, Balders Link to post Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.