Coldgunner Posted September 12, 2012 Share Posted September 12, 2012 I've been trying to chase up a couple of returns I've made over the last month or so and have since sent 2 emails asking for updates. I've received no response from either email and I'm becoming a little concerned. Has anyone had any recent contact or know why they may be unavailable? Any help would be greatly appreciated! Link to post Share on other sites More sharing options...
250BOB Posted September 12, 2012 Share Posted September 12, 2012 I've been trying to chase up a couple of returns I've made over the last month or so and have since sent 2 emails asking for updates. I've received no response from either email and I'm becoming a little concerned. Has anyone had any recent contact or know why they may be unavailable? Any help would be greatly appreciated! Try the phone....I bet they pick that up. Link to post Share on other sites More sharing options...
Coldgunner Posted September 12, 2012 Author Share Posted September 12, 2012 I'll be doing that first thing in the morning. Link to post Share on other sites More sharing options...
250BOB Posted September 12, 2012 Share Posted September 12, 2012 I'll be doing that first thing in the morning. There may be a good reason....but is disappointing to say the least when you dont get at least an acknowledgement of your email. Link to post Share on other sites More sharing options...
Tricky-CRS Posted September 12, 2012 Share Posted September 12, 2012 I would recommend you give them a call, I know they are very busy and have just attended TINGS which was very busy and needs a lot of prep work. Link to post Share on other sites More sharing options...
Coldgunner Posted September 13, 2012 Author Share Posted September 13, 2012 Ahh, gave them a call this morning, very pleasant and its all sorted. Was just waiting for additional stock to arrive. Link to post Share on other sites More sharing options...
Bilbo Posted November 26, 2012 Share Posted November 26, 2012 Visited them at Warley as I had emailed them to reserve a decoder. How very helpful they were and with the demise of Bromsgrove Models they are sure to be my first port of call in the future. They were so nice I actually ended up buying two. Link to post Share on other sites More sharing options...
shanks522 Posted November 26, 2012 Share Posted November 26, 2012 Went to DCC Suplies when i first started in DCC this year and very impressed indeed, First class service, Excellent advice over the phone, easy ordering online and very quick delivery. couldn't recommend them enough. (No connection either) Graham. Link to post Share on other sites More sharing options...
class"66" Posted November 26, 2012 Share Posted November 26, 2012 I always get first class service!! from Dcc supplies....... Link to post Share on other sites More sharing options...
Danemouth Posted February 15, 2013 Share Posted February 15, 2013 Used DCC Supplies for the first time yesterday - ordered a lead for my Powercab at lunchtime yesterday - delivered today at 11 a.m. This is good service; I will have no hesitation about using them again Dave Link to post Share on other sites More sharing options...
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