That's interesting Andy. I spoke to them about a problem with my Garratt, (it was the 2nd I had, the first failure being covered by warranty) and was told it was out of warranty, they couldn't help (wouldn't help?) no spares were available from them (mine has thrown some valve gear) and I could try Heljan in Denmark.
I was civil about it and offered to pay for a repair as I knew it was out of warranty.
Disappointing really, I haven't managed to carry out a decent repair, but am lucky enough that a certain Mr. Wright who writes on here has offered to have a crack at it.
Thing that concerns me is, so yes, we can get it running again, but for how long?
As I say, disappointing, but there you go. Not sure if I'm being a bit petty, but I haven't purchased anything from Hattons since.
Regards
Lee