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Order a few loco on line a over a week ago, nothing turned up, so contacted the shop and was told they where posted through my letter box!, by Hermes on the 14 of this month, so my order is now missing and i am out of pocket for the sum of
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these distance sales are covered by the Consumer Contract Regulations and it is the sellers responsibility to ensure the product reaches you, the buyer. They also employ the courier so it is their responsibility to sort it out and provide replacement goods or a refund. That way they can bring pressure on the courier.
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