BoD

But not so important that we will pay for enough staff to enable us to answer your call within a couple of hours, or indeed to train our staff to know their a@@es from their elbows...

Hi..this is Keith from BT internet security...we've detected suspicious activity on your computer ....you've been visiting sites of GWR interest and they've infected your computer with copper and the wrong shade of green

Could be worse.

Could be much worse.

Now what was railway again - you know - the one I'm not too keen on?