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RMWeb very slow?


WIMorrison
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Is anyone else finding that they are getting emails for the the ads they are following many hours after the post has been made lately? I had one earlier this evening that was for a post made yesterday, but mostly it seems to be 2 or 3 hours whereas it used to be pretty well instantaneous.

 

Or is it just Google that is getting slow delivering mail?

 

Iain

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There does seem to be a mail server delay which we are investigating. It is probably a result of splitting some resources onto a cloud.

 

 

The "Cloud" . . . oh, dear!

 

A year or so back a business-owner friend of mine who runs quite a sizeable and successful engineering business was talked into moving a lot of his services to the "Cloud" by some external IT "experts" who managed to convince him that it would save him money.

 

His company spent a considerable sum of money on doing this and renting "cloud" storage and services, but had endless problems of one sort or another including downtime due to lost connectivity to services because of a DDoS attack, server issues and several other incidents including a near-disaster due to almost losing some critical financial data which by good fortune someone in the company had the foresight to store on a local backup.

 

His company has now employed a well-qualified specialist and has spent another not inconsiderable sum of money moving the whole lot back to in-house servers and are breathing easy again . . . they have also dumped all their "software as a service" setup and moved back to direct licensing.

 

A very hard and expensive lesson.

 

John

Edited by JJGraphics
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I use Amazon and Azure for highly critical services and don’t have issues, I also use other cloud providers for services and they are not as performance as Amazon - but then you get what you pay for ;)

 

Nowt wrong with the cloud when properly implemented, and one thing is absolutely certain is that it is more resilient and cost effective providing horizontal and vertical scaling in a manner that is impossible on dedicated, private tin. All you have to do implement it correctly and then mangebit properly - the latter being where most people fall down as they think it ‘manages itself’, the infrastructure does but the applications still needs management.

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It's about load spreading, critical content remains on dedicated servers.

 

 

It's about load spreading, critical content remains on dedicated servers.

 

 

It's nice to know that my posts are in the clouds as that is where my head is most of the time.  :jester:  :jester:

 

 

It's nice to know that my posts are in the clouds as that is where my head is most of the time.  :jester:  :jester:

 

 

Kev.

(There, I've "backed-up" this post for you Andy!)

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I use Amazon and Azure for highly critical services and don’t have issues, I also use other cloud providers for services and they are not as performance as Amazon - but then you get what you pay for ;)

 

Nowt wrong with the cloud when properly implemented, and one thing is absolutely certain is that it is more resilient and cost effective providing horizontal and vertical scaling in a manner that is impossible on dedicated, private tin. All you have to do implement it correctly and then mangebit properly - the latter being where most people fall down as they think it ‘manages itself’, the infrastructure does but the applications still needs management.

 

 

Its all very well until someone puts the shovel of an excavator through a fibre optic cable and you have no connectivity for 14 hours as my friend's business found to it's cost.

 

John

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Its all very well until someone puts the shovel of an excavator through a fibre optic cable and you have no connectivity for 14 hours as my friend's business found to it's cost.

 

John

 

In that case the design was faulty as high availability should be spread over multiple zones which allows you to lose one zone completely, and if his business was that critical then the design should have taken that into account :)

 

For the record an RTO of 14 hours is probably faster than he was paying for, sounds like he paid for an RTO of 24 hrs which is more than adequate for 99% of businesses, and he is in the 1% that needs a faster RTO then that needs multiple availability zones with diverse routing, which clearly he didn't pay for :(

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In that case the design was faulty as high availability should be spread over multiple zones which allows you to lose one zone completely, and if his business was that critical then the design should have taken that into account :)

 

For the record an RTO of 14 hours is probably faster than he was paying for, sounds like he paid for an RTO of 24 hrs which is more than adequate for 99% of businesses, and he is in the 1% that needs a faster RTO then that needs multiple availability zones with diverse routing, which clearly he didn't pay for :(

 

 

I don't know what he paid for but what he got was poor service (not just when his connection was cut) and a mountain of grief which has now gone away. His computer services are costing him less than the "cloud" arrangements did, even though his wage costs have increased considerably.

 

John

Edited by JJGraphics
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It's about load spreading, critical content remains on dedicated servers.

 

So presumably you have a sort of 'froth detector', which diverts wish lists, speculation and other froth to the cloud, making it nice and fluffy....a virtual cumulonimbus, if you will?

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  • 2 weeks later...

was the upgrade of the forum software meant to restore the email response to something like it used to be? If it was then I am afraid it hasn't been as successful as the forum upgrade :(

 

I just had an email from a thread that I posted on 4 hours ago which doesn't enable conversations to work.

 

Any chance of looking into this, or even just going back to what it was a few weeks ago as that worked :)

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2 hours ago, WIMorrison said:

Any chance of looking into this, or even just going back to what it was a few weeks ago as that worked

Cant find it just now, but I have seen posts referring to this in last couple of days, and Andys confirmation that it is likely caused by ongoing work related to the changes. 

 

Its a massive and very necessary change. Some patience is required.  

Edited by Kiwi
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  • 3 weeks later...

Many months ago and long before the upgrade of the site the previously excellent timing of emails informing me of threads I follow having new posts started to deteriorate.

 

I am finding that the performance is becoming steadily worse and even more variable - I have just had an email telling me a post has just been made to a thread and when I check the post I discover it was actually posted last Thursday! This is a tad longer than most take to arrive but a day or more is not unusual though bizarrely some arrive within 10 mins. The majority are in the 30mins to 1hr period.

 

presently the emails are totally unreliable and I wonder when we can get back to the excellent standard of service that we used to get?

Edited by WIMorrison
moved to here to keep with thread
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  • 2 months later...

@AY Mod I wonder when this email issue is going to be resolved? I am getting email informing me that replies have been made to threads 18 hrs ago, which is far too late to respond sensibly to the comment - especially when several other people may have responded in the intervening period.

 

used to be good, not so now and this may be why the volume of forum use in some areas has dropped off significantly since the 'upgrade'

 

 

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Analytics do not show anything other than seasonal fluctuations. I'm not getting that sort of delay in notifications but we are still looking into it. 

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