KymN Posted February 24, 2022 Share Posted February 24, 2022 On 23/02/2022 at 12:22, KymN said: [The Rails Web site] showed me a pre-order basket that also included the Autocar that I had pre-ordered many months ago... and, [other pre-orders had] disappeared altogether... Heather at Rails sorted my concerns quickly, as she has done before. Many thanks Heather. Rails' records of my pre-orders are correct, but are not visible to customers (or at least to me) during transactions. I deleted the random additions to the basket and placed the pre-order for the item I wanted. How earlier pre-orders come to be added randomly to the pre-order basket is still a mystery to me. I do not like having to contact Rails unnecessarily - it is a waste of my time and theirs. Unfortunately it appears that there are still bugs in the software that mean I cannot be assured that I am ordering what I intend to. Link to post Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now