Brian-1c Posted July 19, 2022 Share Posted July 19, 2022 Their web site shows the domain not found. Seems they have gone right off the air, anyone heard what is happening ? Link to post Share on other sites More sharing options...
Graham108 Posted July 19, 2022 Share Posted July 19, 2022 (edited) Have you contacted Rails of Sheffield - they're advertising lots of their loco's. Might be able to provide an update. Here you go - www.krmodels.net (new website URL) Edited July 19, 2022 by Graham108 Additional info 1 Link to post Share on other sites More sharing options...
Brian-1c Posted July 19, 2022 Author Share Posted July 19, 2022 Thank you Graham, I am very happy to see it is simply a domain move. 1 Link to post Share on other sites More sharing options...
Michael Hodgson Posted July 19, 2022 Share Posted July 19, 2022 Don't see the problem. KRmodels.net is there all right. perhaps not the most informative web site, but it works for me. Link to post Share on other sites More sharing options...
RMweb Premium spamcan61 Posted July 20, 2022 RMweb Premium Share Posted July 20, 2022 There's a redirect to the new site from the old in place now, which wasn't there yesterday. 1 Link to post Share on other sites More sharing options...
decauville1126 Posted July 21, 2022 Share Posted July 21, 2022 Found them in their new place but can't access my account and awaited prepaid Leader order. Have used their "contact us" form with all my details and hope to hear from them soonish. Link to post Share on other sites More sharing options...
Roddy Angus Posted July 21, 2022 Share Posted July 21, 2022 2 hours ago, decauville1126 said: Found them in their new place but can't access my account and awaited prepaid Leader order. Have used their "contact us" form with all my details and hope to hear from them soonish. Try resetting your password, mine had stopped working. Roddy Link to post Share on other sites More sharing options...
decauville1126 Posted July 21, 2022 Share Posted July 21, 2022 Had a very helpful email back from them giving me a revised order number but with my selected loco and all other details correct from my original order number. Just used their tracking system and it's shown as pending, so a positive response. And thankyou Roddy above for the advice about password resetting - did that and using their emailed link reset it to what it was before! And I am now in there as well. Link to post Share on other sites More sharing options...
rembrow Posted July 23, 2022 Share Posted July 23, 2022 I've just received the latest KR newsletter and they have advised that they have suffered outages on both the KR uk and KR Canada domain websites. They have temporarily moved customer data to the .net site, while working on restoring the other websites. Previous orders and payment information is still held by them, so previous orders and payments are recorded and safe. 1 Link to post Share on other sites More sharing options...
Les1952 Posted July 23, 2022 Share Posted July 23, 2022 Today's email from KR Our latest Newsletter #36 July 2022. PLEASE READ THIS. We have a major internet outage and we are trying to get our website and store back online. Don't panic if you can't see your order, we can, it's not been lost. We are working on it as we speak. For some reason our krmodels.co.uk and krmodels.ca domains are not working right now, so we have moved everything to krmodels.net Therefore, please do not email us asking to look at your order. This will take us away from resolving this issue. We can still take new orders for all our available products. They aren't the only ones with this issue- there seem to have been a couple of Internet providers targeted and KR appear to be with one of those providers. Les 1 Link to post Share on other sites More sharing options...
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