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Hornby Class 31 R/R


Soundloco

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  • 2 weeks later...

I also have one of these on order and have been looking forward to getting one. So, to see if Hornby have done anything about the headlight I dropped them an e-mail last night. Got a rely today and here's the e-mail -

 

Dear Tony,

Thank you for your email. I have been speaking with Hornby Marketing and the Engineering department. The lighting surround should have been on the model. We have placed an order for this spare, which will be pre-sprayed yellow. We hope to receive these within the next couple of months.

Once we receive the lighting surround I will be happy to send this spare out to you, which can be attached to the model with glue. If you feel that you will not be able to attach the spare with ease please send your locomotive to us and we will do the procedure for you. If you would like to attach the surround yourself please confirm your address and once we have received the spare I will get this sent out.

Kind Regards,

Sophie Dye

Customer Care

 

So it looks like you need to get your details off to Hornby pronto and they will be sending out the surrounds as soon as they get them.

 

The Network rail one is also afflicted email duly sent to Hornby. Many Thanks

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  • 1 month later...

Just so all those who have purchased the latest class 31's minus headlight sourrounds are aware, I've received a pair of headlight surrounds today, in the post. So if you need these you best let Hornby Customer Care now and it looks like they will be sending them out. Tony.

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  • 3 weeks later...

 

Finally...

 

We now have an RTR mass produced locomotive that even the box shifters are selling at over £100, a 3 figure sum for a locomotive with this headlight problem...i saw this in my local model centre the other day, and having 9 lima 31s requiring replacement when their liveried Hornby counterparts are released this has pretty much put the brakes on this, try as i might i simply cant justify paying over £100 for a non DCC fitted model. Not sure what Hornby are thinking but the end result is my lima fleet have just had a significant life extension...and will probably end up with railroad chassis being fitted.

 

The Signalbox were selling these for £79.99 at Warley today, marked down from £104.99.

 

To be reducing the price to this level so soon after release says to me that Hornby were being rather optimistic setting the RRP at around £130 for a bread and butter diesel model. The market seems to be able to bear this for more specialist models like the 28 or one off prototypes but I have my doubts when it comes to more run of the mill stuff.

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Just so all those who have purchased the latest class 31's minus headlight sourrounds are aware, I've received a pair of headlight surrounds today, in the post. So if you need these you best let Hornby Customer Care now and it looks like they will be sending them out. Tony.

 

I too received these from Hornby, however they come without lenses !

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