Guest Max Stafford Posted May 16, 2011 Share Posted May 16, 2011 Folks. Are any of you experiencing problems with logging on to Hattons website at the moment. I'm unable to log on at the moment as my password is not being accepted. I haven't changed it, so I'm curious as to what may be going on here. Dave. Link to post Share on other sites More sharing options...
coachmann Posted May 16, 2011 Share Posted May 16, 2011 No problems from here Dave. Here's the link I use.... http://www.hattons.co.uk/ Link to post Share on other sites More sharing options...
Beacon Posted May 16, 2011 Share Posted May 16, 2011 I had to reset mine a few weeks back for the ehattons site. It stopped being accepted and I had to email them for another activation email to allow me in again. No idea why as it has always worked before and since without any issues. Not too difficult to sort though! Link to post Share on other sites More sharing options...
Guest Max Stafford Posted May 16, 2011 Share Posted May 16, 2011 Thanks gents. I've had to re-register though it's lost my pre-orders which I've had to re-instate. Hope I don't receive parcels in duplicate now! Dave. Link to post Share on other sites More sharing options...
Beacon Posted May 16, 2011 Share Posted May 16, 2011 Good point - I never thought of that at the time so I'd better check mine too! Link to post Share on other sites More sharing options...
'CHARD Posted May 17, 2011 Share Posted May 17, 2011 Whatever it was must've been a short term glitch. I can never remember my passwords, but a brimming Cart that I filled late afternoon yesterday turned into a phat order with no problems, with all my standard permissions and settings intact. You must have overloaded the server with your "ECL" delicacies EDIT: judging by Welly's comments it may not have been a glitch, seems I ordered at just the right time! Link to post Share on other sites More sharing options...
RMweb Premium Welly Posted May 17, 2011 RMweb Premium Share Posted May 17, 2011 I saw this thread and decided to check my eHattons account and found it's gone. It didn't even recognise my email address for the password reminder so I re-registered and re-instated my pre-order. Thanks for the heads-up on this, Dave. Link to post Share on other sites More sharing options...
Andy Y Posted May 17, 2011 Share Posted May 17, 2011 I've spoken to Richard Davies at Hattons about this and there isn't any specific problem they're aware of but Richard has asked anyone who is directly affected to give him a call on 0151 733 3655 so that further investigations can be made. Link to post Share on other sites More sharing options...
amdaley Posted May 17, 2011 Share Posted May 17, 2011 I've just tried my account and its fine.No problems here.Sometimes its easy to make a mistake. I just made one putting a comma instead of a full stop in my e mail address.Easily done. Link to post Share on other sites More sharing options...
RMweb Premium brushman47544 Posted May 17, 2011 RMweb Premium Share Posted May 17, 2011 Just checked and mine is fine too. Link to post Share on other sites More sharing options...
Guest Max Stafford Posted May 17, 2011 Share Posted May 17, 2011 Interestingly, my new account is fine, but it still doesn't recognise the old one. Strange, but ultimately no real harm done though I've probably lost my place in the Wonderloaf queue! Dave. Link to post Share on other sites More sharing options...
Neo Posted May 18, 2011 Share Posted May 18, 2011 Mine is fine too, so are my pre-orders. Link to post Share on other sites More sharing options...
Mod6 Posted May 18, 2011 Share Posted May 18, 2011 I think that will do for 'mine is fine too' posts, thanks. Link to post Share on other sites More sharing options...
amdaley Posted May 18, 2011 Share Posted May 18, 2011 Everything is grand again.The forum is at peace. Link to post Share on other sites More sharing options...
RMweb Premium Welly Posted May 24, 2011 RMweb Premium Share Posted May 24, 2011 Thanks gents. I've had to re-register though it's lost my pre-orders which I've had to re-instate. Hope I don't receive parcels in duplicate now! Dave. I had to re-register and soon afterwards I got two email notifications of the same pre-order being imminent! ( Bachmann B/G EPB by the way ) What I did was to write down the order IDs on each one ( both different ) and see which order ID I could access on my eHattons account and asked Richard Davies ( his phone number was given earlier in the thread by Andy Y ) to delete the order I could not access remembering to quote the ID of the inaccessible order. Two days later I got an automated email notification of that order being deleted. Once again the people at Hattons have shown professionalism in their dealings with customer problems. So, Dave, wait until you get the imminent pre-order notifications for your Wonderloaf and find out which one to delete! Link to post Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.