Forgot to mention that we are on a Night Rate/Day Rate meter, so would that make a difference? There are only two of us here, so our energy usage isn't terribly high. We have found the water meter to be a good thing, so I wonder if more people in the home skews opinions for and against?
I initially welcomed the idea, as I mentioned in the original post we have had so many arguments with our present supplier over disputed energy usage, we can't enter meter readings online, as we did with our old supplier, and any 'phone call means a long, long wait listening to horrible, distorted music as "we are experiencing a high volume of calls at the moment", that's why I'm interested in examples of why I should look the gift horse in the mouth.