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Tim Hall

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Posts posted by Tim Hall

  1. I got taken in by this one, ordered a DVD from them and it came direct from Amazon, at a premium price of course. I paid for express delivery as I was going away a couple of days later. Naturally it didn't arrive, so had to re-order before I finally got the item when I got home again. didn't leave feedback.

    I recently ordered a book for my daughter which never came. They claimed it was returned to them too damaged to resend, and they were now out of stock of it, which was odd, as they seemed to have 2 in stock. Didn't argue, just got them to refund, and ordered it from elsewhere for the same price.

  2. Can someone advise me as to what is included in the accessory pack that was included. Were there spare three link couplings aswel as nem couplings? Thanks

    Don't remember any accessory pack. Pipes were fitted to both ends I think, as is usual for Heljan these days.

  3. Dissapointing. At 10.52 Saturday the guest railcar didn't appear around the curve from Whitecroft - so I waited and waited. Finally phoned DFR office - railcar broken down - won't run today and dubious for Sunday. So no pictures of Iris. Went home since only Class 108 DMU running.

     

    To cap it all - whilst I was waiting (with my car in my full view) 2 of the local lowlife stopped in grey van and were about to try and break into it having walked around it several times and peered through each of the windows in turn. Shouted at them and photographed the van and its number plate - they left in a hurry.

     

     

    Update 4.50pm Sat.

     

    Phonecall to DFR informed me that Iris is running again - so tomorrow hopeful.

    Should have gone to Perrygrove, 6 locos in steam.....didn't take many pics, as was guard on the mixed train.

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    • Like 2
  4. Why not give them a call?

     

    Regards,

    John Isherwood.

    They posted on Facebook last Friday that they had spent more time answering calls chasing orders than actually packing locos last week. So they are strongly encouraging people NOT TO CALL unless you need to update details:

     

     

    "USA Tank Update - so hot off the press it missed the newsletter!

     

    The current position is 1st sweep completed on MR-101, MR-102, MR-107, MR-108.

     

    1st sweep in progress on MR103 and MR-104,

     

    Yet to be delivered MR-105, MR-106, MR-109 and MR-110.

     

    There are more orders outstanding for MR-103 (about 20% processed so far) and MR-104 (about 10% processed so far) than all of the remaining USA Tanks combined and it will take us a while to get through them.

     

    The 1st sweep is where we process as many orders as quickly as possible, which means skipping any orders with invalid or expired card details for example. On the 2nd sweep we then take each order in turn and contact the customer to update card details. We do it this way to get through the orders as quickly as possible - it takes four times as long to process an order with an invalid card compared to an order which has no issues.

     

    Unfortunately we have struggled to make progress in the last week as we have spent more time answering phone calls and emails asking about the status of orders than we have actually spent processing them!

     

    We know everyone is keen to get their model and we are also keen to process them as quickly as possible. Our staff have been working many extra hours and we have also had temporary staff helping with the packing.

     

    It would really help us if you don't phone or email just to check on your order. However, if you know your card has expired since you placed your order please DO call us and update this. If you don't call us this is not a problem as we will call or email you in due course.

     

    Thanks for your assistance!"

  5. I continued the Radial trials on the Purbeck Model Railway Group's layout at the Stables, Godlingston Manor, Swanage this morning. The Oxfordrail was a little noisy and struggled with a 13 wagon train. I rostered these in alphabetical order with the Alum Bay sand wagon in front.

    Oh, it's Alum Bay sand. I thought it was a wobbly piece of Battenburg.......

    • Like 1
  6. My decision to buy or not will be down to the colour of the BR Blue livery.

    Not got much confidence after the Class 22 and Class 73 efforts neither of which to me looked even nearly right.

     

    Surely Dapol can get a decent match to a Hornby or Bachmann rendition of BR Blue to get it to look something like!

    Which shade of Hornby or Bachmann BR blue? There are several (eg Bachys 37254 is much greener than 40075), and Heljan's are different again. Do agree that the Dapol 73 was far too purple though.

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