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Revolution Mike

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Posts posted by Revolution Mike

  1. There's some sample flow consists including the IWAs and the JLR containers here: https://www.revolutiontrains.com/iwa-sfins-2-holdall-vans-and-rfnoos-timber-carriers/

     

    For those that missed out (or want some more!) retailers will be getting their orders early next week as the majority of our direct orders have gone out (if your order hasn't been marked as despatched yet please don't worry as we've still got some to send out!).

     

    Cheers Mike

    • Like 1
  2. 12 hours ago, Kaolin2FS said:

    Excellent news - NSE livery for me.
     

    Has there been a sound demo of the imminently-arriving 320/321 released anywhere? It would be good to get an idea of the sound quality we can expect on the 313/314s before placing an order.
    Graham


    The 320/321 sound file is from Legomanbiffo if that helps find a video of the sound file. 

  3. If everything works correctly then you should get an email (or emails if you have more than one order) from us plus an email and/or a text from Royal Mail with tracking details plus your order status will change from processing to complete on our website (if you paid a deposit your order is only despatched when both halves of the order ie deposit and balance(s) are marked as Complete).

     

    Sometimes we miss despatching the odd order on our system which we then tidy up later when we cross-check stuff (hence the example Dungrange gives).

     

    Cheers Mike

    • Thanks 3
  4. 15 hours ago, Ollie P Learning OO gauge said:

    See these…. Compare the Hornby packs to the revolution double packs and actually it does appear Hornby are doing a double pack although I simply cannot believe this to be the case for £50….

    0F9D34C3-0DEF-4F1E-9860-EE3D1C93A823.png

    1A0A6AA2-6008-417E-A6A7-C548CC703248.png

    51A5DA38-9376-4AFC-A7CC-D0947A39A939.png

    FD70E742-8269-44D8-950F-02E3E01F5EB6.png

     

    For clarity - the Drax hoppers have different artwork each side.  Our exclusives for Rails have a pair of the same liveries in each pack which is why there is a pair of numbers.  Hornby's graphic only has one wagon number so I would think they are a single wagon but that is obviously something for Hornby and its retailers to confirm!

     

    Cheers, Mike

    • Like 1
    • Agree 2
  5. As per the note at the bottom of the despatch notes - if you paid a deposit and balance then your order is only despatched once both parts are marked as despatched (otherwise it is just an auto-generated email when you pay your balance closing off your deposit). 
     

    Most are going by Royal Mail but some larger orders will go by courier (as will be too large/heavy for RM). 
     

    cheers Mike

  6. No they’re not easy to hide! Both the wagons and their packaging are surprisingly long! 
     

    Another batch went in the post today (though I’ve not had chance to mark them all as despatched yet). Frustratingly we’ve been sent the wrong size packaging for orders of a single twin pack so orders for single packs will go out as early as possible next week once we’ve got replacement packaging. 
     

    Cheers Mike

    • Like 4
    • Thanks 1
    • Informative/Useful 1
  7. All balance invoices have been generated (as of about 10 mins ago!) so if you've not received an email please login to your account if you're expecting balance invoices and they should be there - drop us an email if you can't see them on your account on our website.

     

    As previously mentioned, I'm afraid the deposit system generates a new invoice for each product line of your original order (and we can't combine them).  You can pay by card or by BACS - if you pay by BACS please feel free to combine multiple payments into one and use your name as the reference.

     

    There will be a slight delay (until next week) to the first orders going out as we're waiting for a packaging order to arrive (plus getting over the plague!).

     

    Cheers Mike

     

    • Like 5
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    • Friendly/supportive 1
  8. 1 hour ago, slg said:

    Just paid my invoice, sorry 6 invoices, for some reason my order has been split into individual invoices.

    Hopefully it won't flag up at the banks end! 

     

    As explained in our FAQs, when you pay a deposit then each product line generates a new balance invoice.  So 6 of 1 thing is 1 invoice, but 1 of 6 things is 6 invoices.  Trust me it is far more annoying for us than you (as they all have to be manually triggered)! But the alternative is that we don't have a deposit system.

     

    Cheers Mike

    • Thanks 1
    • Friendly/supportive 2
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