I think there is a certain amount of take it or leave it arrogance from some manufacturers which is why you get no response, so really it is up to us as the consumer to vote with our feet. If we are really not happy about the quality of a product and lack of response or a solution from the manufacturer then we should think twice about ordering and purchasing items from the same manufacturer in the future.
It would also be good if the suppliers of the Limited Edition models sent them back to Dapol if there are errors in the livery rather than just passing them on to the consumer, this may help focus Dapol's mind, although they probably already have the money in the bank so won't care anyway.
Nobody likes criticism but as you say recognition of an issue at least would be appreciated, we can complain as much as we like here but whether anyone from Dapol reads these pages I don't know so maybe it would be better to send all the complaints to them via e-mail or their Facebook page to make sure they get them.
E