As stated earlier my LMS Garratt failed with a locked up front unit.
To save sending the whole loco back to Hatton's I took the front unit apart to see if I could find out what was wrong. The motor is mounted between two metal weights which have a suitable shape cast in them to hold the motor by gripping on a couple of O rings wrapped round the motor body. One of the two screws that clamp the plates together had sheared off, I think it must have been over tightened during assembly. This had allowed the two weights to move apart and the motor had shifted until it got far enough out of line that the joint in the shaft locked up. I emailed Hatton's and they sent me a replacement screw, I then re-assembled the two weights carefully so they were reasonably tight and the two weights were square to each other, and the loco works again.
While I had the loco apart I took the chance to lay a piece of roofing lead over the top of the motor holding weights, and stuck some more to the sides of the tank. This has helped reduce the number of derailments the loco suffers, but it still has a tendency to take a turnout route on code 75 diamond crossings.
If only Heljan had put half as much effort into the manufacturing of the Garratt loco's as Hatton's have put into after sales care, I think we would all be much happier bunnies.