We will open on the 20th April 2021.
Peters Spares Model Railways Ltd team have been working safely in the background getting all your parcels to you and operating a click & collect service on selected days.
We will of course continue to do this as it is the safest way. If you can please order online and we can get your items ready for you minimising any contact. Click & Collect Will operate Tuesday to Friday 10am - 5pm (Please await your email to say the collection is ready not the ‘order confirmed’ email. This just means we have your order in the queue to process.)
Due to the increase of mail orders, we have taken on two new staff and we are training them for our goods in and mail order departments. We are also planning a new till system with a much more functional website (eta 2-3 months). This does all take time to do so we have decided to postpone opening the retail store until Tuesday the 20th April and we will be letting customers back into the whole store. We will operate a traffic light system at the door and a one-way system with social distancing so we can limit the number of customers inside to four. (We would therefore prefer customers to shop alone if possible).
We have installed a large screen at our counter for extra safety.
Our new temporary opening hours from 20th April: Tuesday – Friday 10am - 5pm
Click & Collect Will operate Tuesday to Friday 10am - 5pm
Our phone system will also be going live again with limited hours from 20th April: Tuesday – Friday 2pm-5pm (If we can open them sooner, we will but this is staff dependant as we can’t get any more staff in the buildings and social distance.)
This will continue until there are further government changes of advice or more staff availability.